Supervisor Housekeeping - Hilton Hotels : Job Details

We believe that our most important strength is our people. The foundation of our culture is to value and celebrate the unique differences that make us thrive as individuals and engage together. Our more than 12,000 team members around the world are the power behind the memorable experiences delivered to our guests and owners every day. It is their talent, commitment, and passion for our brand that makes a positive impact within our industry and the communities in which we live and work. They are passionate about offering our guests exceptional experiences, and we are passionate about recognizing, rewarding, and supporting those achievements. Together, we can.

Escape the ordinary! Now is an exciting time to join our growing team and a leading company in the vacation industry!

We are currently looking for a Housekeeping Supervisor who is passionate about building lasting vacation memories for owners/guests visiting Blue Ridge Village! We have an open opportunity to provide you with an outstanding future as a part of our team.

If you enjoy helping guests and owners, make memories of a lifetime by enjoying vacations. We have a fun, encouraging culture with top-notch training and benefits.

Why do team members like working for us:

• Competitive base pay
• Benefits on day one
• Daily Pay* get your earned pay anytime before payday.
• Recognition programs and rewards
• Discounted hotel rates
• 401(k) program with company match
• Employee stock purchase program
• Paid holidays, sick days, and generous paid time off program
• Tuition reimbursement
• Numerous learning and career advancement opportunities

Schedule details: Our housekeeping team members must adapt to various shifts, including weekends and holidays.

What will I be doing?

As a Housekeeping Supervisor, you would be responsible for executing your positions responsibilities in alignment with Hilton Grand Vacations culture by performing the following tasks to the highest standards:

• Coordinate staff schedules according to standards and forecasted occupancy; assigns daily work tasks to employees.
• Maintain room inventory timely and efficiently for the front desk.
• Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest happiness.
• Displays professional image through appearance, dress, and conduct.
• Ensures the hotel complies with all federal, state, and local laws, including OSHA.

Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweeks Most Loved Workplaces list in 2021, being a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, being ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work certified company, earning our 2022 certification.

Eligibility: All U.S. hourly team members not represented by a labor organization or subject to the collective bargaining agreement.

Qualifications External

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our companys success are our team members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Minimum 6 months - 1-year housekeeping experience.
• 1-year supervisory experience
• Primary computer and social skills.
• Demonstrated ability to communicate both orally and in writing in English.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Dont hesitate to get in touch with us to request accommodation.