Supervisor Ambulatory Operations - Pediatric Primary Care Clinic - MultiCare Health System : Job Details

Where Kids and Families are Always First

MultiCare Mary Bridge Children's Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience.

Mary Bridge Children's multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs. We're continually recognized as a 'Top Children's Hospital' by The Leapfrog Group, an independent hospital rating organization.

FTE: 1.0, Shift: Day, Schedule: Clinic Hours

Position Summary

The Supervisor-Ambulatory Operations is responsible for achieving system goals related to finance, quality, service, and engagement by overseeing all clinic operational functions. This includes budget management, human resource functions such as recruitment, performance management, staff engagement, and recognition, as well as staff and provider scheduling and supply ordering.

Work situations are varied and require servant leadership traits, a service-oriented professional manner, well-developed communication skills, the ability to organize multiple functions simultaneously, discretion, and critical thinking. Decision-making is part of daily routines, with major decisions subject to review and approval. Internal contacts include department staff and management in areas like HIM, IS, and Patient Accounts. External contacts include patients, families, private physician offices, insurance companies, DSHS, and outside agencies.

Requirements

• Associate's degree or 2 years of related experience will be considered in lieu of degree
• Two (2) years of experience in a related professional or technical role
• Previous supervisory or lead experience with demonstrated skills
• Internal candidates not meeting all qualifications may be considered

Why Mary Bridge Children's?

• Mission-driven: Partnering for healing and a healthy future for patients and communities
• Award-winning: Named 'Top Children's Hospital' for five years by the Leapfrog Group; physicians recognized on 'Top Doctors' lists by Seattle Magazine, Seattle Met, and Tacoma News Tribune
• Growing: New pediatric hospital and medical office building opening in 2026
• Leading research: MultiCare Institute for Research & Innovation partners with pediatric providers for groundbreaking research and clinical trials
• Employee-centric: Ranked among