Substitute- Technology Support Specialist II Continuous Applicant Pool - Imperial Valley College : Job Details

Salary : $78,499.20 - $102,440.00 Annually Location : Imperial, CA Job Type: Classified Substitute Job Number: SUB-TSSII Division: Information Technology Opening Date: 07/02/2025 Closing Date: Continuous Representative Duties BASIC FUNCTION: Under direction of an assigned supervisor, provide technical assistance, training, installation, repairs and service support to District users regarding the use of information technology hardware, peripheral equipment and applications software programs; perform technical duties in the installation of computer, network, telecommunications, and audio visual equipment and software for faculty and staff. REPRESENTATIVE DUTIES: • Perform a broad variety of computer, telephone, and audio-visual support duties to facilitate and implement automated systems for District faculty and staff; receive and respond to complex service calls and requests for assistance. • Provide coordination and oversight of IT systems used within the District domain to manage the phone system, imaging system, imaging of computer systems, computer patching, mobile devices and other related IT systems. • Be a second level resource for all computer and other technical issues that require additional technical expertise to address. • Provide advanced technical assistance, set-up/installation, training and support services for the operation of computer and telephone systems, networks, audio-visual equipment and other IT related peripheral equipment. • Assemble, install and test computer hardware and related equipment; install required wiring and cabling and connections to servers. • Receive, inventory, set-up and operationally test incoming computers, phone systems, audio visual equipment and related IT peripheral equipment; set up and provide expertise in arranging workstations. • Troubleshoot and repair computer, server and network connections, telephone systems, audiovisual equipment, and peripheral equipment failures and malfunctions. • Create and distribute enterprise-wide computer and software packages to be deployed by imaging technologies. • Install, configure, and manage complex audio and video equipment used in smart classroom and meeting rooms, including cabling and end-user interface programming to support device switching and volume control between a touch panel and various components. • Coordinate warranty work and major repair services performed by contractors or other providers. • Operate a variety of computer equipment and peripheral devices, diagnostic and test equipment, switches, network servers, hubs, routers, scanners and other related equipment. • Maintain system security and protection of confidential information, files, and electronic data. • Prepare and maintain records and reports related to user accounts and profiles, work performed and parts inventory. • Perform related duties as assigned. Please click to view the full job description. Minimum Qualifications EDUCATION AND EXPERIENCE: Any combination equivalent to: an associate's degree in computer science or a related field and two years of experience. IMPORTANT: To be considered for the position applying for, applicants must submit the required items by the deadline, which include: online IVC application, current resume, and ALL unofficial transcripts (transcripts must show degree was awarded or conferred with a completion date). All attachments will be uploaded into the online application. Applications which do not include all of the required materials will not be forwarded to the screening committee for consideration. Materials submitted become property of the District and will not be returned, copied, or considered for other openings. Supplemental Information RANGE 26 ON THE CLASSIFIED SALARY SCHEULE: Salary placement is at Step 1. Please click here to review current salary schedule. For Additional inquiries please contact:Gina Snow HR Recruiter Phone: 760-###-#### Email: EEO Information Imperial Valley College is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Employer/employee paid medical coverage options, dental, vision, and life insurance. For additional information, click Earned annual sick leave. Earned annual vacation leave for classified and confidential classified employees. Enrollment in a California Retirement System. 01 Did you read the Minimum Qualifications?

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02 Substitute and/or Continuous pool positions are generated, and applications are distributed on an as needed basis. This means that while a position may not be immediately available, your application remains on file and may be considered for upcoming substitute or temporary opportunities for up to one year from the date of initial job posting. As needs arise, we will reach out to individuals in this pool based on availability, qualifications, and fit for specific roles. This position you are applying for may not be immediately available, and the purpose of this recruitment is to build a pool of candidates. Please indicate your understanding by selecting yes or no.

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03 Please answer the following questions specifically and completely. These supplemental questions will be used with other application materials to screen applicants for interview. Applicants should submit at least one well-developed paragraph for each pf the supplemental questions. Answers should be thoughtful, substantive, carefully edited and may be much longer than one paragraph. If your response exceeds the maximum 600 character limit, you may continue your response by attaching an additional typed document. Please make sure to identify the questions by number. I have read and understand the above statements.

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04 Supplemental Question A: What in your background and experience make you particularly well suited for this position at Imperial Valley College? 05 Supplemental Question B: How do you define Diversity? Please share an example of how your personal and professional experience have informed your perspective on diversity, equity, inclusion, and accessibility (DEIA). How do you plan to integrate DEIA in your position? 06 Supplemental Question C: Discuss your experience working with diverse populations. How do you encourage and empower individuals from all backgrounds and abilities to overcome obstacles and achieve their goals? Please provide examples to help us better understand. Required Question