Student Services Manager - Student Life - NORTH CENTRAL TEXAS COLLEGE : Job Details

Special Instructions

Subject to criminal background check. Employees must reside in Texas or Oklahoma. Resume, cover letter, and application required in addition to application. This position is located on our Gainesville campus. Salary is $49,727.

North Central Texas College (“NCTC”) is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex or gender, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.

Posting Number: 9001931

Title: [Job Title]

Position Type: Full-Time

Department: Student Life

Job Summary

The position is a part of the Student Affairs team and is responsible for leading the Student Life Department, coordinating and facilitating student activities & events, supervising student organizations, managing the Food Pantry/Sharing Shelves and the Mailroom, and facilitating the coordination of summer camps & conferences. The Manager also serves as the Advisor for the Student Government Association and serves as a member of the Student Conduct Committee. The Manager directly supervises work-study students and part-time employees.

This role involves multiple responsibilities and frequent interactions with students, colleagues, parents, and guests. The goal of this position is to support and enhance the student experience with a focus on encouraging student success and exhibiting excellence in all tasks and responsibilities. This position requires adaptability, professionalism, and a commitment to creating and maintaining a positive and engaging experience for students.

Responsibilities and Duties:

• NCTC Student Affairs Team Member: Provide a positive experience for students, parents, guests, and colleagues.
• Develop, coordinate, implement, and support co-curricular events and activities that help foster a vibrant and engaged campus community.
• Supervise Student Organizations.
• Serve as a member of the Awareness Team.
• Serve as the advisor for the Student Government Association.
• Coordinate the operations of the Food Pantry/Sharing Shelves.
• Coordinate the operations of the Mailroom.
• Supervise work-study students.
• Facilitate the coordination of summer camps & conferences.
• Assist with the review of student appeals as a member of the Student Conduct Committee; Assist the Dean of Students in investigating alleged violations of the Student Code of Conduct as needed.
• Assist the Executive Director of Student Affairs & Dean of Students with ongoing assessment of departmental processes and procedures; Assist with the preparation of annual reports.
• Stay aware of campus services, programs, resources, and other opportunities to aid in the retention of students.
• Lead and/or serve on college committees; Assist with special projects as needed.
• Learn and use technology platforms, including but not limited to Microsoft Office Suite, Outlook, Canvas, Jenzabar, MyNCTC and other departmental applications.
• Other duties as assigned. Responsibilities and duties may change based on the needs of the department and the institution.

Required Skills & Abilities

• Critical Thinking: Ability to objectively analyze and evaluate issues to form a judgment.
• Judgment: Ability to make considered decisions, maintain confidentiality, provide recommendations, and troubleshoot new or urgent situations.
• Leadership: Ability to lead and motivate student employees and organizations.
• Event Planning: Skills in organizing and executing engaging programs and events.
• Time Management: Effective allocation of time and resources.
• Communication & Interpersonal Skills: Ability to effectively communicate and collaborate with others.
• Approachability: Create an atmosphere where students feel comfortable approaching you.
• Positive Role Model: Model the behavior and values expected of students.
• Solution Focused: Skills in addressing and solving complex problems.
• Adaptability: Flexibility to changes and new ideas.
• Crisis Management: Knowledge of emergency protocols and procedures.

Required Experience

Three (3) years of Student Life/Student Affairs experience or related experience (Residence Life, Leadership or Supervisory Roles).

Preferred Experience

Five (5) years of Student Life/Student Affairs experience or related experience (Residence Life, Leadership or Supervisory Roles).

Posting Date: 12/11/2024

Closing Date

[Closing Date]

Application Documents

Required Documents:

• Resume
• Cover Letter
• Unofficial Transcript

Optional Documents:

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