Student Services Assistant IV/Graduate Field Administrator - Cornell University : Job Details

The position is located within the School of the Environment and Sustainable Development. Under general supervision, serve as Graduate Field Administrator (GFA), supporting the fields of Natural Resources and the Environment and Development Sociology. Serve as a resource to graduate students, graduate faculty, the Director of Graduate Studies (DGS) and Director of Master of Professional Studies (MPS) for graduate and professional degree program policies and procedures, providing support to the Graduate Admissions Committee, tracking and managing graduate student financial support, tracking and processing fellowship and assistantship appointments and bursar credits in conjunction with Financial Reporting Specialist and Director of Administration. Handle student data and reporting to DGS, MPS Director, and faculty advisors regarding student status and progress towards degree. Assist with graduate program recruitment efforts to increase number and quality of applicants including developing material for relevant sections of department website, developing recruiting material and actively maintaining relationships with prospective students. Coordinate and support commencement and other student-related events.

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

The College of Agriculture and Life Sciences (CALS) is a pioneer of purpose-driven science and Cornell University's second largest college. We work across disciplines to tackle the challenges of our time through world-renowned research, education, and outreach. The questions we probe and the answers we seek focus on three overlapping concerns: We believe that achieving next-generation scientific breakthroughs requires an understanding of the world's complex, interlocking systems. We believe that access to nutritious food and a healthy environment is a fundamental human right. We believe that ensuring a prosperous global future depends on the ability to support local people and communities everywhere. By working in and across multiple scientific areas, CALS can address challenges and opportunities of the greatest relevance, here in New York, across the nation, and around the world.

Leveraging research, teaching and extension to address many of the world's biggest challenges and creating a dynamic ecosystem for discovery and innovation that contributes to resilient, sustainable and equitable futures in New York State and around the world.

• Formal training beyond a high school diploma of 1 to 2 years, 2 years college coursework or Associate's degree: more than 4 years, but less than 6 years' experience.
• Experience in use of MS Word, Excel and PowerPoint.
• Must be personable, flexible, possess excellent, organizational and communication skills and the ability to multitask in a fast-paced environment.
• Must exhibit good judgment, creativity, reasoning, analytical thought, innovation in solving minor problems that occur day to day and problem-solving and handle sensitive/confidential material.
• Demonstrated record of successfully providing exceptional customer service, strong communication (written and oral), interpersonal and organizational skills, as well as ability to take initiative and handle ongoing activities while using sound judgment and paying close attention to details.
• Ability to work independently, as well as collaboratively within a team environment while working under pressure.
• Able to work quickly and effectively under pressure, use judgment in accomplishing tasks that are urgent; balance conflicting priorities, and make decisions from a range of choices. Solid reasoning, analytical thought, creativity, and innovation in solving minor problems that occur daily.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

If you have all those things, great! We have a few more things that we would prefer you to have, but it's ok if you don't.

• Experience with Cornell systems: PeopleSoft, Workday, CollegeNET, Salesforce, Drupal, e-Shop, Canvas, Qualtrics.

This position is eligible for a hybrid work arrangement. Employees typically perform this role remotely one day per week and on-campus four days per week.

The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time.

Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.

Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands.

Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays.

Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

This is a full-time 39 hour per week appointment. Visa sponsorship is not available for this position. Relocation assistance is not available for this position.

Cornell is an equal opportunity employer. For more information, visit hr.cornell.edu/eeo.