Student Retention Specialist: Part-Time - Tri-County Technical College : Job Details

Salary: $11.00 - $16.00 Hourly Location : Pendleton Job Type: Temporary PT Staff Job Number: 202400158 Department: AAACF - Division Opening Date: 07/22/2025 Closing Date: 8/12/2025 11:59 PM Eastern Agency: Tri-County Technical College Class Code: UZ01 Position Number: 0000 Pay Band: Unclassified Hiring Range Min: $11.00 Hiring Range Max: $16.00 Normal Work Schedule: Tri-County Technical College operates on the normal business hours of Monday - Thursday 8:00 AM - 5:00 PM and Friday 8:00 AM - 2:00 PM. However, this position will be approximately 20 to 25 hours per week within normal business hours. Agency Specific Application Procedures: Finalists are subject to a criminal background screening and reference screening process. Applicants should attach their resume and cover letter with their online application to be considered. Job Responsibilities Are you passionate about education and eager to make a difference in the lives of students? Tri County Technical College is looking for dedicated professionals to join our dynamic team! As a leader in higher education, we pride ourselves on fostering a collaborative, supportive environment where both employees and students thrive. Work alongside a diverse group of staff, faculty, and administrators who are dedicated to student success. Be a part of a forward-thinking institution that values creativity, inclusivity, and excellence. If you are ready to contribute to the success of our great institution and grow your career apply today! We welcome applicants from all backgrounds and experiences who are committed to excellence in education. Tri-County Technical College invites applicants to the role of part-time/temporary Student Retention Specialist. Reporting to the Dean of Academic & Career Foundations, the Student Retention Specialist is responsible for assisting in retention efforts in the Comprehensive Studies Department under the division of Academic and Career Foundations. The successful candidate will identify at-risk students, provide support to those students, and maintain, monitor, and review student files. During non-peak times, this individual will also provide support to the Comprehensive Studies Flex Labs and I-BEST Success Lab. Responsibilities includes but not limited to:

• Identifies at-risk students through reports, emails, and daily monitoring of the early alert process known as Starfish. This system is for faculty and staff to share concerns and/or identify students who may be struggling in a number of academic or personal areas. The SRS will reach out to students with a variety of targeted interventions as a primary method of strengthening and maintaining student retention. With a goal of assisting students to become more comfortable and confident with college life and course content, appropriate interventions include, but are not limited to the following: Working with students on study and note-taking strategies, time management, navigation of misc. course software, and developing a plan with suggestions to help students get back on track; making appropriate referrals to college resources (i.e. Tutoring Center, Math+Lab, Student Development and Wellness, Accessibility Resource Center, Financial Aid, Career Services, Supplemental Instruction, Flex Labs, EDGE, Skill Shops, etc.) and community agencies to meet student needs.
• Documents telephone, e-mail, and face-to-face contacts with students and maintains appropriate files; provides statements of services provided and specifics on students' cases and any other required documentation.
• Monitors and reviews students' progress by maintaining contact with the students and their instructors as appropriate; follows up on progress through personal contact and correspondence.
• Classroom visits at the beginning of each semester so that students are aware of you as a resource and are provided with contact information.
• Assist students in connecting with tutoring and supplemental instruction resources and/or facilitates individual or group workshops on specific subjects and skills for at-risk students.
• Assist with student outreach and check-ins at the beginning of each semester.
• Acts as a resource to adjunct faculty as needed and performs all other duties as assigned including as-needed support to the Comprehensive Studies Flex Labs and Academic Success Lab.

The Student Retention Specialist role is a part-time/temporary role that is not eligible for employee benefits.Minimum and Additional Requirements Associate's Degree or higher Preferred Qualifications Preference will be given to those who have previous experience working with developmental, under-resourced, non-traditional, and at-risk populations. In addition, preference will be given to those who have experience in developmental education. The successful candidate must possess exceptional written, verbal, and interpersonal skills. Additional CommentsAbout Us Tri-County Technical College is a public, two-year community and technical college serving Anderson, Oconee, and Pickens counties in South Carolina. Our Vision Passionate people transforming lives and building strong communities one student at a time. Our Mission Tri-County Technical College provides students an exceptional and affordable learning experience that improves their quality of life. The College advances economic development in the tri-county region by preparing a highly-skilled workforce. Our Values Integrity: We lead by example and are steadfast in upholding high ethical standards. Respect: We engage with one another in a manner that promotes civility, trust, openness, and understanding. Learning: We promote a growth mindset and use what we learn to deliver a transformative experience for our students and employees. Collaboration: We achieve more when we work together, especially when we bring diverse groups of people together to solve problems and generate change. Innovation: We encourage creative ideas that lead to positive outcomes for our students, our employees, and our community. Diversity and Inclusion: We are committed to creating a diverse and inclusive community that fosters a sense of belonging where every individual feels welcome and valued. Tri-County Technical College is an Equal Opportunity/Affirmative Action Employer. Minorities/Females/Disabled/Veterans are encouraged to apply (EOE/AA/M/F/D/V). It is the policy of Tri-County Technical College in accordance with applicable laws to recruit, hire, train, and promote people throughout all college levels without regard to race, color, religion, sex, age, disability, sexual orientation, national origin, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity. Tri-County Technical College is a tobacco-free institution This position is not eligible for benefits. 01 Please describe your experience working with developmental, under-resourced, non-traditional, and at-risk student populations. 02 How do you believe this role impacts overall student success? Required Question