Student Membership Services Representative - Indiana State University : Job Details

Position Details Position Details Student Employment Enrollment Requirements Indiana State University student enrolled in at least 6 credit hours. Comments to Applicants Students who are work study eligible will be given priority in hiring. All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: Notice of Vacancy Number ST2500020 Job Title Student Membership Services Representative Job Category Regular Student Job Job Type Regular Student Jobs Position Class Code 82100 Student Employee Student Pay GradeHourly Wage/Salary 10.25 Job Summary/Basic Function The position of Student Membership Services Representative is to provide customer service to patrons purchasing memberships and other services provided by Campus Recreation. Specific ResponsibilitiesWork Schedule Flexible; Monday-Friday - 11am - 8pm Saturdays and Sundays Desired Start Date 08/11/2025 Open Date 07/14/2025 Close Date 08/14/2025 Required Relevant Education & Experience High School diploma or GED Required Field(s) of Study Indiana State University student enrolled in at least 6 credit hours. Preferred Relevant Education and Experience Previous Work Experience and/or Volunteer Experience Supervisory Responsibilities This job has no supervisory responsibilities. Required Certificates, Licenses and RegistrationsOther Required Certificates, Licenses and Registrations Must secure CPR/AED certification during tenure of employment. Preferred Certificates, Licenses and RegistrationsPreferred Other Certificates, Licenses and RegistrationsKnowledge, Skills and Abilities Able to adapt to change, Able to learn and retain information, Able to multitask, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Must be comfortable networking with groups or individuals, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proven verbal and written communication skills, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community Other Knowledge, Skills and Abilities Must be willing to attend all designated training workshops including and not limited to all Fitness and Membership Services Training Programs. Must have excellent human relation and customer service skills. NCAA Guidelines All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department. No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU. Job Duties Essential Duties and Responsibilities Assist with membership sales; register members for various program; perform cash, check and credit card transactions; answer facility and program related questions; provide members with information on Campus Recreation programs; Understand and communicate facility policies/procedures to patrons; perform general office duties; perform misc. duties as assigned.