Student Accounts Receivable Specialist II [Part-Time] - Clackamas Community College : Job Details

Student Accounts Receivable Specialist II [Part-Time]

Join to apply for the Student Accounts Receivable Specialist II [Part-Time] role at Clackamas Community College.

Clackamas Community College (CCC) seeks to hire a Student Accounts Receivable Specialist II. This is a part-time, non-union, classified, non-exempt, and non-benefits-eligible position. We welcome applicants from diverse backgrounds and experiences, emphasizing equity and inclusion.

CCC is committed to continuous improvement, innovation, and fostering a student-centered learning environment. We aim to understand and dismantle systems of oppression and to co-create a more equitable educational system and society. We strive to be a student-ready institution that supports discovery, growth, and community well-being.

At CCC, individuals are valued for their unique perspectives and expertise. To learn more about CCC, visit Leadership, Vision and Initiatives.

Purpose of Position

Analyze challenges and opportunities in student account billing, collections, and receivable processes. Develop, recommend, implement, and improve policies and procedures related to billing and collections, ensuring compliance with internal controls and accounting principles. Liaise with collection agencies to recover debts and monitor related software programs.

The Student Accounts Receivable Specialist II performs more complex work with greater autonomy than Specialist I, impacting Business Office operations significantly.

Essential Job Functions Billing and Collections (50%)

• Create, recommend, and implement communication processes regarding late fees, statements, and collections.
• Review student account balances, assist with reconciliation, negotiate solutions, or assign accounts to collection agencies.
• Initiate collection activities, send demand letters, coordinate with collection agencies, and ensure compliance with regulations.
• Monitor collection agency activities, process reports, and address issues.
• Maintain collection software, perform testing, and collaborate with IT for system issues.
• Manage third-party billing, prepare invoices, and train staff on billing processes.
• Upload electronic statements and respond to inquiries about tax reports and account records.

Accounts Receivable (50%)

• Develop processes for collecting receivables, prepare activity reports, and answer account questions.
• Analyze billing data, respond to fraud concerns, and process refunds per federal regulations.
• Prepare invoices, analyze reports, and resolve disputes with students and staff.
• Conduct cash management audits, research discrepancies, and ensure proper receipt processing.

Qualifications

• Associate's degree in a related field and 2-4 years of relevant experience, or equivalent combination.

Knowledge

• Accounts receivable practices, general ledger, FERPA, debt collection laws, Microsoft Office, and collection techniques.

Abilities

• Demonstrate integrity, customer service, cultural competency, and flexibility.
• Exercise independent judgment, establish effective relationships, and maintain confidentiality.

Application Instructions

Complete the NeoGov application, attach a resume, cover letter, and if applicable, veteran's documentation. Incomplete applications will not be considered.

Veterans' Preference

Qualified veterans may be eligible for preference; documentation is required.

Terms of Employment

• Work onsite as needed, with a flexible schedule.
• Residency within 50 miles of Oregon City, Harmony, or Wilsonville campuses required.

Equal Employment Opportunity

CCC is an Equal Opportunity Employer committed to diversity and inclusion.

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