Strategy Manager (Email/SMS/CRM) - Alchemy Worx : Job Details

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Join to apply for the Strategy Manager (Email/SMS/CRM) role at Alchemy Worx

Alchemy Worx is an award-winning, audience management agency specializing in email, SMS, and paid social marketing for clients ranging from the Fortune 500 to local market players. The agency offers advanced marketing services, utilizing both time-tested and emerging methods and technologies to secure a higher rate of customer engagement and retention.

Alchemy Worx is looking for an experienced and passionate CRM/Email/SMS Strategy Manager to develop a team of direct reports and lead engagements for the high growth brands we serve. This critical role will drive account strategies and development of our solutions, business, thought leadership and talent. This role requires a mastery of and passion for working with clients and managing teams to help evolve businesses. The right candidate will be passionate about maintaining a pulse on and continuously building upon emerging trends.

This is a hybrid role based in NYC, in office 3 days a week, and requires onsite client visits.

What You'll Do:

• Champion client success by developing and executing marketing strategies tailored to their business goals.
• Build trust and foster long-term relationships with clients and partners, serving as a strategic advisor.
• Manage, mentor, and develop a team of strategists working on multi-service client engagements
• Lead productive and insightful conversations with direct reports, driving account growth, resolving challenges, and identifying opportunities for skill development.
• Provide expert guidance on industry trends and best practices
• Develop client-specific marketing strategies and programs across a portfolio of brands
• Serve as the senior escalation point for complex client issues for your clients and your team's
• Analyze client data to uncover strategic opportunities and inform decision-making
• Lead cross-functional teams, including creatives, data scientists, producers, and marketers, to implement strategic initiatives.
• Collaborate with discipline leaders to enhance internal capabilities and refine methodologies.
• Negotiate annual client contracts, ensuring alignment with client goals and agency growth

Requirements:

• 4+ years of experience as a digital strategist or marketer on either the client or agency side.
• 2+ years of team management.
• Email and SMS Experience
• A bachelor's degree or higher
• Proven track record of developing and implementing marketing strategies that deliver results.
• Strong relationship-building skills and experience growing long-term client partnerships.
• Demonstrated ability to develop employees and lead high-performing teams
• Deep understanding of the interplay between strategy, brand, marketing, product, data, and technology
• Proficiency in data analysis and storytelling, with the ability to command attention and trust from client executives.
• Excellent verbal and written communication skills
• Intellectual curiosity, an entrepreneurial mindset, the ability to influence others, and comfort with ambiguity
• Salary range: $130,000 - $150,000
• Unlimited PTO policy
• Fully covered medical, dental and vision insurance
• 401k with company match
• Hybrid team, local in-office and remote team members around the country

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionBusiness Development and Sales
• IndustriesAdvertising Services

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