Store Manager in Training (MIT) - Insomnia Cookies : Job Details

Set your timers because our freshly baked cookies are coming next to South Lake Tahoe later this year! Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our soon-to-open new store located at 4125 Lake Tahoe Blvd, South Lake Tahoe, CA 96150. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Check out some of our content videos to learn more!

Our sweet MIT perks & compensation:

• Starting at $20.00/hr
• Eligibility for end-of-period store bonus
• Excellent comprehensive benefits from the first day after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness and paid sick time
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries.
• Lead onboarding and initial training for new hourly staff.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Ensure staff adherence to Insomnia Cookies' standards (baking, uniform, policies, etc.).
• Promote upselling and customer service excellence, ensuring all team members do the same.

Desired skills/experience:

• At least 1 year of supervisory experience in a restaurant or retail store
• Experience conducting in-person interviews for hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency with MS Office, Word, and our Applicant Tracking System
• Availability to work a 4-5 day work week, including 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18+ and legally eligible for employment in the U.S.

About us:

Insomnia Cookies was founded in a college dorm by Seth Berkowitz. Today, over 20 years later, our innovative bakery + delivery concept has grown into a cult brand loved for its warm, delicious cookies available all day and late into the night. With over 300 stores worldwide, our flagship in Philadelphia, and a growing shipping and gifting portfolio, we are revolutionizing the cookie game by truly Imagining What's Possible !

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