Store Manager- Vaughan Mills - PANDORA A/S : Job Details

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As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product, taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and surpass commercial targets and KPIs, setting new records and achieving success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Build loyal fans by engaging authentically and fostering lasting connections beyond transactions.
• Expand your network and attract talent into Pandora through seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources to address performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience, ensuring the timely implementation of visual merchandising directives, efficient operations, and ongoing talent development.
• Perform all other duties as assigned.

Qualifications:

• Demonstrated results-oriented leadership with 3-5 years of experience as a Store Manager in a high-performance retail environment.
• Strong communication skills, both written and verbal, demonstrating a sense of Care.
• Ability to connect with people at all levels, captivating and charming audiences.
• Sharp business acumen coupled with analytical thinking to deliver positive results.
• Skilled in recruiting, retaining, and developing exceptional teams, with experience in succession planning and internal mobility.
• Proficiency in Microsoft Office 365 Suite and retail POS systems.
• At least 18 years old with proof of identity and work eligibility.
• Flexible work schedule, including nights, weekends, and holidays; ability to stand for extended periods and lift 50+ pounds.

Benefits:

• Competitive compensation package including base salary, bonuses, and RRSP programs.
• Extensive benefits such as Medical, Dental, Vision, Disability, Life insurance, and employee discounts.
• Growth opportunities through learning and development programs, continuous feedback, LinkedIn Learning, and tuition reimbursement.
• PTO including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora designs, manufactures, and markets hand-finished jewelry from high-quality materials at affordable prices. With a presence in over 100 countries and more than 6,800 points of sale, Pandora is a leading jewelry brand.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide. The company is committed to sustainability, aiming for carbon neutrality by 2025 and reducing emissions across its value chain.

Pandora's recruitment process is transparent and fair, encouraging applicants to refrain from including identity-related information to ensure equal opportunity.

About Pandora NAM:

The Pandora North America team includes over 115 employees in the USA & Canada, with additional staff in logistics, field positions, and stores. The USA is Pandora's largest market, with over 1,400 points of sale, including more than 420 concept stores.