Store Manager - Shop-EZ - Isanti, LLC : Job Details

SUMMARY: The Store Manager oversees the daily operations of the ShopEZ convenience store and is accountable for work assignments, customer service, inventory management, and store profitability. This role includes building strong relationships with the local community, vendors, and suppliers to support the community's economic development and cultural priorities. The Store Manager ensures compliance with tribal, state, and federal regulations while maintaining a safe, welcoming, and efficient workplace.

DUTIES AND RESPONSIBILITIES including but not limited to:

Operations:

• Oversee, plan, and manage all store operations to ensure efficient workflows and a high standard of service.
• Maintain inventory levels for all products sold, including fuel, food, beverages, tobacco, automotive supplies, and miscellaneous items.
• Build relationships with local vendors and suppliers to support community and tribal business objectives.
• Regularly evaluate pump prices to ensure competitiveness within the local market.
• Ensure compliance with tribal, state, and federal health, safety, and licensing requirements.
• Maintain a clean, safe, and welcoming environment by adhering to established safety protocols.
• Handle customer service issues promptly and professionally to maintain strong community relations.

Employees:

• Recruit, train, and develop employees, ensuring they uphold company policies and tribal values.
• Schedule employees based on business needs while adhering to labor cost targets.
• Provide ongoing coaching, performance feedback, and mentorship to foster a motivated and capable team.
• Ensure all employees are trained in culturally sensitive service practices as appropriate for the community.

Financials:

• Monitor cash flow and maintain adequate capital for operations and strategic investments.
• Analyze Profit & Loss (P&L) statements to identify trends, areas for improvement, and cost-saving opportunities.
• Optimize inventory management to reduce waste and enhance profitability.
• Adjust pricing strategies to maximize margins while staying competitive.
• Verify daily cash and sales reports to ensure timely and accurate financial reporting.

MINIMUM QUALIFICATIONS:

EDUCATION:

• Bachelor's degree in Business Administration, Accounting, Finance, or a closely related field, OR an equivalent combination of education and experience that provides the required knowledge and skills.

EXPERIENCE:

• A minimum of three (3) years of experience in the convenience store industry.
• At least two (2) years of experience in a managerial or supervisory role.

LICENSES and/or CERTIFICATIONS:

• Valid driver's license or ability to obtain driver's license

KNOWLEDGE, SKILLS and ABILITIES

• Strong understanding of convenience store operations, including inventory management, pricing, and regulatory compliance.
• Effective communication skills, both verbal and written, for interacting with leadership, vendors, colleagues, and customers.
• Proficient in analyzing financial metrics, including revenue, expenses, and profit & loss.
• Skilled in negotiating vendor contracts and projecting financial outcomes.
• Ability to lead, coach, and motivate a team while fostering a culture of accountability and inclusivity.
• Knowledge of tribal government and its influence on local business operations is a plus.
• Strong problem-solving and risk assessment capabilities.

JOB TYPE:

• Full-time

SALARY:

• Negotiable

EXPECTED HOURS:

• 40 hours per week

BENEFITS:

• Employee discount
• Flexible schedule
• Paid time off

SHIFT OPTIONS:

• 8-hour, 10-hour, and 12-hour shifts
• Day, evening, morning, and night shifts

WEEKLY SCHEDULE:

• Monday to Friday
• Rotating weekends, weekends as needed, or weekends only

EMAIL COVER LETTER, AND RESUME TO:

ATTENTION: Human Resources Department

[email protected]

• Submit to and pass a drug test.
• Agree to a criminal background check.