ROYAL FARMS – STORE MANAGER
About the Company:
Royal Farms is a fast-growing, family-owned company operating over 300 stores across Maryland, Delaware, Virginia, Pennsylvania, New Jersey, West Virginia, and North Carolina. We take pride in delivering fresh, high-quality food, essential convenience items, and fuel to our customers—all with a focus on speed, service, and hospitality. We are looking for motivated, results-driven leaders to join our team! Our Store Leadership positions offer a dynamic and rewarding career path in a fast-paced retail and food service environment.
About the Role:
This job contributes to Royal Farms success by leading a team of Associates to create and maintain a positive experience for our customers. The Store Leader is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a substantial portion of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store's financial performance, and managing safety and security within the store. Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining 100% total customer focus and operational excellence.
Duties and Responsibilities:
Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service)Adhere to the execution of established Royal Farms rules, policies, procedures, and systemsSupport and follow all safety and loss prevention initiativesAssemble an effective retail team through recruiting, training, and developmentProvide coaching and direction to the store team to take action and to achieve operational goals.Constantly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.Develop a strong management team through succession planning using the internal promotion processImplement a strategy to maintain operational excellence and consistency in store cleanliness, food safety, merchandising, and “just-in-time” replenishmentMonitor and analyze business processes and results to profitably achieve Royal Farms goalsAdhere to company policy for checking in external and internal vendorsEnsure the proper execution of all Royal Farms marketing programsConnect with the community in which we operate to establish positive relationshipsProvide leadership to their retail team members that ensures a pleasant customer service experienceEnsure adherence to applicable wage and hour laws for nonexempt Associates and minorsConduct meetings with retail team members and encourage ongoing open communication, feedback, and follow-upCommunicate clearly, concisely, and accurately in order to ensure effective store operationsBe resolution-oriented in all Employee Relations activitiesRecognize employees that adhere to the company's standardsEnsure the compliance of Royal Farms' policies, procedures, and systems (people, safety, assets, cash, etc.)Complete other tasks as assignedQualifications:
Have consistently demonstrated strong leadership skillsPossess strong written, verbal, and interpersonal communication skillsPossess strong supervisory and organizational skillsHave at least 2 years' fast food/retail management experienceHave earned a high school diploma or GEDUtilize basic business math and accounting skills, computer skills, and strong analytical and decision-making skillsFood Safety Certification preferredBe at least 18 years oldMust be able to travel as requiredMust be available to work all shifts, weekends, and holidays based on business needsAs you will be training employees who are required to lift and bend, you should be able to lift, bend, and stand as many as eight hours per dayBe able to lift and carry 50 lbsPay Range and Compensation Package:
$58,000 - $78,000/ year
*Based on experience/location
Equal Opportunity Statement:
We strive to foster an environment that encourages collaboration, embraces different perspectives, and supports personal and professional growth. Our goal is to ensure that everyone has equal access to opportunities and resources, enabling us to build a stronger, more inclusive community together.
Apply Now at Royal Farms Careers
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management
Industries
Retail and Food and Beverage Services
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