Store Manager - Baltimore Washington Intl Airport - PANDORA A/S : Job Details

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City: Linthicum

Country/Region: US

Application Deadline: n/a

As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product, taking pride in delivering exceptional customer experiences. This role offers the opportunity to spend time on the sales floor, engaging with customers and working with your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job requires completing an assessment that will be emailed to you upon application submission.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as brand ambassadors.
• Dare to exceed sales goals by building genuine connections with fans.
• Set new records and achieve success beyond KPIs.
• Create unforgettable shopping moments through product knowledge and brand loyalty.
• Coach and inspire the sales team, fostering accountability and providing real-time feedback.
• Build loyal fans by engaging authentically and fostering lasting connections.
• Recruit, retain, and develop talented teams, including succession planning and internal mobility.
• Partner with the Divisional Sales Manager and HR to resolve performance issues and policy violations.
• Implement visual merchandising directives, ensure operational efficiency, and develop talent.
• Perform other duties as assigned.

To qualify, you should have:

• 3-5 years of experience as a Store Manager in a high-performance retail environment.
• Strong communication skills demonstrating care, both written and verbal.
• The ability to connect with people at all levels and captivate an audience.
• Sharp business acumen and analytical skills to deliver positive results.
• Talent in recruiting, developing, and retaining teams, with experience in succession planning and internal mobility.
• Knowledge of Microsoft Office 365 and retail POS systems.
• Be at least 18 years old with proof of identity and eligibility to work.
• Flexibility to work nights, weekends, and holidays, with physical ability to stand for long periods and lift 50+ pounds.

We offer a competitive compensation package including base salary plus bonuses, a 401K plan, and extensive benefits like Medical, Dental, Vision, Disability, Life insurance, and product discounts. We support growth through learning programs, feedback, LinkedIn Learning, and tuition reimbursement. Our PTO includes vacation, personal days, sick leave, birthdays, holidays, and more.

About Pandora:

Pandora is the world's leading jewellery brand, designing and marketing accessible luxury jewellery from high-quality materials. Our pieces inspire self-expression and are sold in over 100 countries through more than 6,800 points of sale, including 2,700+ concept stores. Headquartered in Copenhagen, Pandora employs 37,000 people worldwide, committed to sustainability and reducing greenhouse gases by 2030. Listed on Nasdaq Copenhagen, Pandora reported revenue of DKK 31.7 billion in 2024.

Our recruitment process is transparent and fair, promoting equal opportunity. We advise applicants not to include identity-related details such as photos, marital status, or age.

Pandora North America:

The team in the USA & Canada includes over 115 employees in New York & Baltimore offices, 80+ in Columbia logistics, 100+ in field roles, and 3,900+ in stores. The USA is Pandora's largest market, with over 1,400 points of sale, including 420+ concept stores, most of which are company-operated.