Steward - Marshall Hotels & Resorts : Job Details

Join the TPG Hotels, Resorts & Marinas & the Sheraton McKinney Hotel Team!

TPG Hotels, Resorts & Marinas is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

Job Overview:

The Steward cleans and sanitizes all areas of the kitchen and operates the dish washing machine in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.

Essential Functions:

• Operate dish washing machine including proper rack stacking and silver presoaking. Wash dishes, pots and pans, kitchen utensils, glasses, silverware, etc.
• Maintain mop station with mops/buckets, brooms, and proper cleaning solutions. Sweep and mop floors.
• Keep floors clean and dry, pick up wet spills immediately.
• Clean walls, tables, racks sinks, floor mats and disposal area. Polish stainless steel.
• Clean ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes and ceiling vents, according to schedule or as directed.
• Empty all trash cans, wash out and return to kitchen.
• Perform special cleaning projects as assigned.
• Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.
• Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Any other tasks / duties as requested by management.

Requirements:

High school education or related experience. Familiarity with hospitality industry practices preferred.

Skills:

• Ability to understand and provide friendly guest service.
• Ability to understand and comply with proper cleaning techniques, policies and procedures.
• Ability to operate dish washing machine, burnisher, steam cleaner, cardboard bailer, mop and properly use cleaning supplies.
• Ability to timely complete assigned tasks and identify and investigate issues and resolve basic matters.
• Ability to follow an appropriate course of action based on policies and procedures.
• Attention to details with good organizational and efficient time management skills.
• Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.

Working Conditions & Physical Effort:

Work is normally performed inside and outside the hotel with cleaning supplies, equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 50 lbs.