Job Details Working Title: Common Interest Communities (CIC) Ombudsperson Job Class: State Program Administrator Principal Agency: Commerce Department
- Job ID: 87580
- Location: St. Paul
- Telework Eligible: Yes (up to 50% of the time)
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 07/23/2025
- Closing Date: 08/12/2025
- Hiring Agency/Seniority Unit: Commerce Dept / Commerce-MAPE
- Division/Unit: Enforcement
- Work Shift/Work Hours: Day Shift
- Days of Work: Monday - Friday
- Travel Required: Yes (up to 10%)
- Salary Range: $31.92 - $47.05 / hourly; $66,648 - $98,240 / annually
- Classified Status: Unclassified
- Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
- FLSA Status: Nonexempt
- Designated in Connect 700 Program for Applicants with Disabilities : No
The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary Hybrid work schedule available, up to 50% telework depending on business needs. Telework can be outside of the state of Minnesota if the candidate lives in a state bordering Minnesota and lives 50 miles or less from the primary work location. Primary work location will be the Golden Rule Building in St Paul. Internal candidates should contact the Human Resources Representative listed on the job posting with questions. The primary activity of this position will be engaging in informal mediation and dispute resolution services for matters between homeowners and homeowner associations. The position will also involve:
- Working with our Communications Division to create and maintain a webpage to assist homeowners and associations with understanding the rights each possess under Chapter 515B and governing association documents.
- Creating plain language explanations of common provisions in governing documents of a Common Interest Community (CIC).
- Providing reports and recommendations to legislative committees.
Per Minn. Stat. § 45.0137. the ombudsperson may not be a unit owner, be employed by a business entity that provides management or consulting services to an association or otherwise be affiliated with an association or management company of Common Interest Communities.
Qualifications Minimum Qualifications Three (3) years of experience performing analysis, exercising judgement, and relying on knowledge in:
- Mediation or dispute resolution experience; and
- Reading and interpreting complex documents.
A Bachelor's degree in Business Administration, English or related field is equivalent to one (1) year of experience. Applicants who meet the above experience will be further evaluated based on the following:
- One (1) year of experience in matters involving real estate.
- Strong communication skills, both written and verbal, to prepare professional reports and convey information clearly to diverse audiences.
- Demonstrated ability to manage time effectively and follow through on assignments with minimal supervision.
Preferred Qualifications - Certification related to mediation or dispute resolution.
- Prior experience with Common Interest Communities.
- Juris Doctor degree.
Physical Requirements Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.
Additional Requirements Job offer is contingent upon passing reference checks to verify job-related credentials, a criminal background check and drivers' license check prior to appointment.
Application Details How to Apply Select Apply for Job at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-###-#### or email
[email protected] . For additional information about the application process, go to .
Contact If you have questions about this position, contact Karlie Kulas at
[email protected] or 651-###-#### .
About Commerce Department Commerce protects the public interest through a broad range of regulations and programs. We oversee more than 40 industry areas in Minnesota and license about 250,000 professionals and businesses to ensure that their services and products are fair, accessible and comply with state laws.
Working together to improve the state we love. What do Minnesota's State employees have in common?
- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include: - Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals: - Training, classes, and professional development
- Tuition reimbursement
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )
Employee Assistance Program (EAP) for work/life support: - A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. APPLICANTS WITH DISABILITIES Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-###-#### or email
[email protected] and let us know the support you need.
