Staffing Coordinator - Home Instead Senior Care : Job Details

We are looking for a friendly, organized, patient, and great with communication skills individual to add to our office. Must be able to work independently in a fast paced environment and maintain confidentiality information at all times. Staffing Coordinator is responsible for answering the phone in a friendly manor, answering questions, adding and maintaining changing schedules for clients in the healthcare industry. Responsibilities

• Create and maintain client and CareGiver schedules with an emphasis on creating high quality matches.
• Ensure all client and CareGiver shifts are filled with a qualified and matching individual.
• Follow up with all client and CareGiver issues to ensure problems or concerns are resolved.
• Answer incoming calls in a friendly, professional and knowledgeable manner.
• Work well as part of a small team by demonstrating open and effective communication.
• Some on-call remote nights and weekends are required to address any staffing issues/concerns or additional clients onboarding.

• Must have the ability to organize and prioritize daily work.
• Must demonstrate excellent verbal and written communication skills and the ability to listen effectively.
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines.
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision making skills.
• Must have a valid drivers license.
• Proficient with Microsoft Office.
• Ability to think outside the box.
• Have a can do attitude and ability to problem solve effectively.