Staffing Account Manager - Binding Minds Inc. (Certified Disability Owned Business Enterprise) : Job Details

At Binding Minds, we're passionate about connecting top talent with great opportunities. As a Disability-Owned Business Enterprise (DOBE), we take pride in driving inclusive hiring and workforce solutions across healthcare, legal, corporate, and technology sectors nationwide.

We are seeking a dynamic and client-focused Staffing Account Manager to help manage and grow client relationships while ensuring seamless delivery of talent across various industries.

Key Responsibilities

• Serve as the primary point of contact for assigned client accounts, maintaining strong relationships with hiring managers and MSP/VMS contacts.
• Understand client hiring needs, culture, and business goals to deliver high-quality staffing solutions.
• Manage the end-to-end fulfillment process for open job requisitions, including candidate submission, interview coordination, feedback, and onboarding.
• Work closely with the recruiting team to ensure the timely submission of qualified candidates.
• Track and report performance metrics, fill ratios, and client satisfaction.
• Ensure compliance with client-specific SLAs, onboarding requirements, and contract terms.
• Collaborate with internal departments (payroll, compliance, onboarding) to resolve client or candidate issues efficiently.
• Support business development by identifying growth opportunities within existing accounts.
• Participate in weekly account meetings, QBRs, and status reviews with clients and internal stakeholders.

Qualifications

• 3+ years of experience in staffing, talent acquisition, or account management (preferably in healthcare, IT, or professional services).
• Strong understanding of VMS/MSP programs and contingent workforce models.
• Excellent communication, relationship-building, and problem-solving skills.
• Proficiency in ATS/CRM systems and Microsoft Office Suite.
• Ability to manage multiple priorities in a fast-paced environment.
• Bachelor's degree in business, Human Resources, or related field preferred.

Why Join Us?

• Work with a mission-driven, diversity-certified organization
• Competitive base salary + performance incentives
• Health, dental, vision benefits
• Collaborative, inclusive team culture
• Opportunities for growth and development

Apply now to join a company that's reshaping the future of inclusive workforce solutions.