Job Location : Sunnyvale,CA, USA
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About the Job
Walmart U.S. eCommerce is looking for a strong staff product manager to join the Enterprise Returns product team to execute the product strategy, vision and roadmap for WFS returns experience and deliver omni-channel solutions that delight our customers and sellers and boost NPS.
This Product Manager will utilize data, analytics, customer and seller surveys to create returns product solutions for our WFS customers while incorporating requirements from internal stakeholders (Logistics, Customer Care, Operations & Finance and Returns Experience) and third-party sellers. This product manager will also lead the product effort for complex, cross-functional, and highly visible strategic return initiatives.
This returns experience product manager will be skilled at engaging and communicating to senior leaders across multiple domains, as well as dive deep into details when needed to define solutions. The breadth of engagement for this role functionally spans product management and engineering, marketplace business, strategy, supply chain, retail merchandising, marketing, customer and store operations & analytics.
This position reports to the Director, Product Management for Returns Experience of Walmart U.S. eCommerce.
Job Responsibilities:
Preferred Qualifications