Staff Development Specialist I - State of North Carolina : Job Details

Salary: $45,926.00 - $80,369.00 Annually Location : Nash County, NC Job Type: Permanent Full-Time Job Number: 25-09701 Department: Dept of Transportation Division: Division of Motor Vehicles Opening Date: 08/12/2025 Closing Date: 8/26/2025 11:59 PM Eastern Job Class Title: Staff Development Specialist I Position Number: 60030908 Salary Grade: NC12 Description of Work To deliver effective and relevant new, basic and continuous professional training and development programs to DMV staff, License Plate Agency personnel, Law Enforcement personnel, Automobile Dealer Associations, Community Colleges, Universities and NC residents. Consults with DMV Directorates, analyzes, plans, designs, develops, implements, instructs, evaluates, and coordinates new and existing training programs; performs Bill analysis on new Legislation; tests new and existing business programs; and revises basic and continuous professional development training materials for the Division of Motor Vehicles. Provides administrative support to the Staff Development Coordinator and training staff. This position is responsible for providing training support to the DMV Training and Development Section. This position is responsible for providing pertinent, consistent, and seamless training, in accordance with staff and organizational needs and objectives, in support of the DMV's mission. This position involves consultation with DMV Directorates, analyzing, planning, designing, developing, implementing, instructing, evaluating, and revising basic and continuous professional development programs. It includes monitoring Federal and North Carolina legislation, DMV policy, procedures, and processes to ensure all training material is current and accurate. The primary purpose of this position is to deliver effective and relevant new and continuous professional training and development programs to DMV Units such as, Driver Services, Vehicle Services, Customer Compliance Services, Strategy Research and Development, Business Services and License and Theft, as well as, License Plate Agency personnel, Law Enforcement personnel, Automobile Dealers, Community Colleges, Universities and NC residents. It requires a working knowledge of all General Statutes, rules, regulations, policies, program changes and procedures that affect the Division of Motor Vehicles. This position requires proven working knowledge of NC Motor Vehicle Laws (Chapter 20) directly pertaining to Vehicle Registration and Liability Insurance as well as working knowledge of DMV rules, regulations, policies, procedures and DMV programs STARS and LITES. This position will analyze, plan, design, develop, implement, instruct, evaluate, and revise multi-course programs of instruction, including lesson plans, training proposals, technical manuals as well as monitor Federal and North Carolina legislation, DMV policy, procedures, and processes to ensure all training material is current and accurate. This position requires the ability to create PowerPoint presentations, tests, and support material for instructor-led in person and virtual learning as well as online training courses. Requires the ability to coordinate logistics in implementing a program of instruction at a training site. It requires considerable knowledge of the principles and theories in instruction of adult learners and development of subject matter into course material. The ability to establish and maintain effective communication with trainees, other instructors, staff, contractors, supervisors, managers, and upper management. The ability to formulate ideas and communicate them in verbal and written forms. Experience planning work assignments and coordination with project managers. The ability to identify, document, organize tasks into a project plan and maintain records, and training rosters. Experience developing and presenting programs to large groups of adult learners. Experience reading and understanding business and technical requirements. Requires the ability to operate a personal computer, general office equipment, have extensive working knowledge of Microsoft Office programs, and the ability and knowledge to operate audio/visual equipment. Requires working knowledge of the Learning Management System (LMS) and the NCVIP Performance Plans on the NC Learning Center. Employee must have or be capable of satisfactorily completing the General Instructor course and have or obtain and maintain commission as a Notary Public. The ability to expedite work in a timely manner with a high-level of detail and accuracy, while communicating effectively and grammatically correctly. The ability to sit or stand for long periods of time. The ability to move tables and chairs to provide a classroom environment. The ability to load and unload supplies/equipment weighing up to 50 lbs. The ability to travel, including but not limited to extended hours, holidays/weekends, and extended stay at training/working locations. The accumulated time of travel could equal 6 months. The applicant must have a consistent work attendance record. Job duties are not limited to the position and employees may be tasked with other duties, as necessary. This position with NCDOT offers full , competitive salaries and many career development opportunities. SALARY GRADE: NC12 SALARY RANGE: $45,926 - $80,369Knowledge, Skills and Abilities / Competencies Management prefers applicants with the following:

• Knowledge of NC Motor Vehicle Laws (Chapter 20) pertaining to two or more of the following: Vehicle Registration, Driver Services, Hearings, Liability Insurance, For-Hire, International Registration Plan, Emissions and Hearings.
• Working knowledge of DMV policy, procedures, processes, and of two or more of the DMV programs LITES, SADLS, and STARS.
• Experience with research, planning, creating, design, development, lesson plan creation, delivery, and evaluation of a multi-course program of instruction including creating presentations, tests and support material for instructor lead and online training.

Additional Expectations:

• The ability to travel, including but not limited to extended hours, holidays/weekends, extended stay for up to 6 months in training/working locations.
• Ability to establish and maintain effective communication and working relationships with other instructors, staff, contractors, supervisors, managers, upper management, officials, and the public.
• Analyzes processes and procedures and recommends updates/modifications.
• Have or obtain and maintain commission as a Notary Public.
• Must have a consistent work attendance record.

License or Certification Required by Statute or Regulation REAL ID Act: Pursuant to 6 C.F.R. § 37.45 (2018), each selected candidate will be required to undergo a background check which includes a name-based and fingerprint based criminal history record check. The candidate will be given a conditional offer of employment that would allow her or him to begin work subject to the results of the background check. Minimum Education and Experience Requirements Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. Bachelor's degree from an appropriately accredited institution and one year of experience in a progressive training or teaching role or one year of experience in a human service, counseling, or training program in the subject matter specified; or an equivalent combination of education and experience. Supplemental and Contact Information Jacqueline Carney 919-###-#### It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept See Attached or See Resume in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes
• No

02 Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Are you legally authorized to work in the United States?

• Yes
• No

03 Which of the following best describes your level of knowledge of NC Motor Vehicle Laws (Chapter 20) pertaining to two or more of the following: Vehicle Registration, Driver Services, Hearings, Liability Insurance, For-Hire, International Registration Plan, Emissions and Hearings?

• None
• Basic
• Intermediate
• Thorough

04 Explain how you have knowledge of NC Motor Vehicle Laws (Chapter 20) pertaining to two or more of the following: Vehicle Registration, Driver Services, Hearings, Liability Insurance, For-Hire, International Registration Plan, Emissions and Hearings. 05 Which of the following best describes your level of working knowledge Working knowledge of DMV policy, procedures, processes, and of two or more of the DMV programs LITES, SADLS, and STARS.

• None
• Basic
• Intermediate
• Thorough

06 Explain how you have working knowledge Working knowledge of DMV policy, procedures, processes, and of two or more of the DMV programs LITES, SADLS, and STARS. 07 Which of the following best describes your level of experience with research, planning, creating, design, development, lesson plan creation, delivery, and evaluation of a multi-course program of instruction including creating presentations, tests and support material for instructor lead and online training?

• None
• Less than 1 Year
• 1-2 Years
• 2-3 Years
• 3 or More Years

08 Explain how you have experience with research, planning, creating, design, development, lesson plan creation, delivery, and evaluation of a multi-course program of instruction including creating presentations, tests and support material for instructor lead and online training. Required Question