Staff Assistant II-PT - Gwinnett County, GA : Job Details

Class SummaryThis is a part-time position with a maximum of 1,508 hours per year and is not eligible for paid holidays, leave, or benefits.Job DescriptionThe Staff Assistant II-Part-Time position will perform a wide range of administrative and office support activities. This position is within the Business Services - Finance Section of GCFES which is responsible for EMS billing, and processing invoices for payment. Will need to have daily interaction with ambulance transport and patients regarding payment of EMS services, along with outside vendors. Responsible for handling a variety of clerical tasks, including answering phones and emails, filing, preparing documents, processing invoices for payment, assisting patients with payments, and maintaining records. Additionally, the position also performs data entry and provides customer support by researching and/or providing information to the public and other departments. The role also serves as a point of contact between the Fire Department, utility companies, vendors, and the public to ensure clear communication and efficient resolution of requests. Strong organizational skills, attention to detail, and excellent customer service are essential for success in this position.Essential Duties* Answer phone calls and emails, providing information and directing inquiries.* Process and pay invoices, including utility bills.* Assist patients with credit card payments over the phone in accordance with county policies • Process attorney requests, as well as production of document requests, accurately and in a timely manner.* Enter and maintain accurate utility usage data in spreadsheets and the Energy Cap program.* Serve as a liaison between the Fire Department and utility companies to resolve billing or service issues.* Provide general office support to the Business Services - Finance section as needed.Other Job Requirements/Information* This job requires a public safety background check which may include motor vehicle & criminal histories, and fingerprinting.GradeThe grade for this position is97.Minimum Qualifications* High School Diploma, or G.E.D.* One (1) year of administrative support or related office experience.* Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.Preferred Qualifications in addition to the above minimum qualifications* Experience in data entry and finance while using: Microsoft Word & Excel, etc.For more information about this department, pleaseclick here.Note:The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.Benefits OfferedThis position is not eligible for benefits.Additional InformationAbout Gwinnett CountyWelcome to Gwinnett County - one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.The county's population in 2000 was about 588,448 and we've only continued to grow since then, with the population expected to reach one million by the year 2022.Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County's values.In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.VisionGwinnett is the preferred community where everyone thrives!MissionGwinnett proudly supports our vibrantly connected community by delivering superior services.ValuesIntegrity: We believe in being honest, building trust, and having strong moral principles.Accountability: We believe in stewardship, transparency, and sustainability.Equity: We believe in fairness and respect for all.Inclusivity: We believe in engaging, embracing, and unifying our communities.Innovation: We believe in continual adaptation of technology, process, and experience.Hiring ProcessGwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:* Hiring Process* FAQsGwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.