Sr Voice Engineer with Security Clearance - TEKsystems c/o Allegis Group : Job Details

Job Title: Voice Engineer IIIContract: 9-month C2H (Contract-to-Hire)Why Is This Position Open?: Backfill - Senior person left and the customer needs to fill it.Location: Scott Air Force Base, Illinois, United StatesTelecommute: No – Onsite, standard office environment.Clearance Type: Top Secret Top Skills' Details1. Top Secret Clearance2. Sec+ AND CCNP (Cisco Certified Network Professional)3. 5+ years as a Cisco Voice Engineer CUCM/Unified Communications Additional Skills & QualificationsExperience/Skills:1. 5+ years as a Cisco Voice Engineer: This means having over five years of experience working in a role where you design, implement, and manage voice communication systems, integrating voice, video, and messaging services.2. CUCM/Unified Communications: CUCM stands for Cisco Unified Communications Manager, which is a system that handles call processing and provides services like voice, video, messaging, and mobility. Unified Communications refers to the integration of these services into a single platform.3. Cisco Unity: Cisco Unity is a solution for unified messaging and voicemail, offering flexible message access options and simplifying management for IT departments. It supports audio, video, and speech-to-text messaging.4. UCCX Scripting: UCCX stands for Cisco Unified Contact Center Express. UCCX scripting involves creating scripts that define how calls or web actions are processed and managed within a contact center.5. Routing/Switching: Routing involves selecting paths for data packets to travel across networks, typically using routers. Switching involves sending data packets between devices on the same network, typically using switches. Education:• BA/BS Certifications:• IAT II certification required• CCNP Collaboration Clearance:• A Top Secret clearance is required to be considered for the position. Job DescriptionSeeking a Senior Voice Engineer to identify and resolve performance issues and be responsible for all troubleshooting, repairing/replacing, configuring, monitoring, and upgrading of the network on both unclassified and classified systems. This position is on-site and mission essential. Responsibilities:• Responsible for implementation and technical support of Cisco Unified Communications related technologies• 2nd and 3rd level support of existing systems• Provide installation, transition, and cutover of components of the systems• Provide all maintenance and documentation of ground equipment and systems on a scheduled and unscheduled basis• Test and Integration• Gather trend analysis data on systems, and provide input for resource planning• Provide real-time usable statistics to aid with troubleshooting• Upgrades to all supported VoIP / UC systems• Monitoring of Managed Services UC customers via 3rd party network monitoring software• Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards• Perform other Voice technology-related duties as assigned Clearance Level: Top-Secret • This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)• Because an active or interim DoD clearance is required, U.S. Citizenship is required Salary Range: $124,500.00 to $149,500.00The above salary range represents a general guideline; however, TEKsystems considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. TEKsystems Benefits:Benefits are subject to change and may be subject to specific elections, plan or program terms. Our benefit plans include the following:• Medical, dental & vision• 401(k)/Roth• Insurance (Basic/Supplemental Life & AD&D)• Short and long-term disability• Health & Dependent Care Spending Accounts (HSA & DCFSA)• Transportation benefits• Employee Assistance Program• Tuition Assistance• Time Off/Leave (PTO, Paid Family Leave) Application Deadline (US only):Application deadline for this position will be on 05/30/2025.