Sr. System Engineer - GFI Digital : Job Details

The Senior Field Engineer provides a high level of in-person customer service implementing, maintaining, resolving technical issues, supporting, and optimizing all customer workstation and server hardware, software, and network equipment and connectivity. PRINCIPAL DUTIES AND RESPONSIBILITIES: Responsible for working through our ticketing system to configure, implement, monitor, manage, and support all clients IT environments. 4-8 years server, storage, networking, and security experience. Experience with server virtualization such as Microsoft Hyper-V and VMware. Strong background with Microsoft products (Azure, Active Directory, 365, Exchange, Intune). Requires minimal supervision and works with large scope, more complex issues and projects. This is a coaching/mentoring role for Analysts and Engineers. KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge: This position requires 4-8 years of experience. Degree in field of computer science preferred. Industry certifications such as Microsoft, CompTIA, Cisco and other is a plus.

Skills: Must be customer service focused. Must also possess excellent written and oral communication skills. Highly self-motivated and directed.

Abilities: Must collaborate with peers to problem solve and find the best solution and outcomes Proven analytical and problem-solving abilities. Must have ability to meet deadlines.

Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee discount • Health insurance • Life insurance • Paid time off immediately available upon hire • Vision insurance • Hybrid Schedule