Sr Supervisor, Operations - American Water Works Company : Job Details

Sr Supervisor, Operations

American Water Works Company

Job Location : East Saint Louis,IL, USA

Posted on : 2025-08-15T07:41:06Z

Job Description :
Sr Supervisor, Operations

American Water is currently seeking a Sr Supervisor, Operations to join our East St. Louis team! The Sr Supervisor will be responsible for supervising and coordinating regional construction operations and maintenance.

LI-RB33

Position Information

$68,640.00 - $114,660.00 annually

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business. Knowledge of company policies and procedures and management theories, practices, and trends. Expert knowledge of process and operational areas.

Key Accountabilities
  • Supervise and coordinate regional construction, operations, and maintenance within established budget limitations
  • Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability
  • Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained
  • Obtains all required permits, licenses, rights of way, etc. required for proper compliance
  • May be involved in customer service-related issues
  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas
  • Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets
  • Supports manager to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately
  • Continue to reinforce the importance of developing a diverse workforce
  • Work collaboratively with other functional leads to mitigate business risks
  • Implement effective communications at all levels of our operations
  • Provide effective leadership that will enhance our abilities to be flexible to changing business environments
  • Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business
Knowledge/Skills
  • Mechanical/Maintenance background
  • Computer skills a bonus
  • Leadership, Relationship building, teamwork
  • Labor Relations
  • Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business
  • Knowledge of company policies and procedures and management theories, practices, and trends
  • Expert knowledge of process and operational areas
Experience/Education
  • Bachelor's Degree in operational discipline, management, or related technical discipline preferred but not required, or equivalent experience
  • Two (2) years of previous supervisory experience
CompetenciesPrioritizes & Role Models SafetySelf-AwarenessDevelops TalentPlans, Aligns, & DirectsDrives EngagementDecision Quality

Join American Water... We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

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