Sr Director Strategic Engagement Support - Dayforce : Job Details

Sr Director Strategic Engagement Support

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise – Makes Work Life Better – Reflects our commitment to employees, customers, partners and communities globally.

What's The Opportunity

The Dayforce Commercial Operations team is looking for a collaborative and competitive Strategic Engagement Support (SES) candidate who supports sales efforts through creative commercial structuring for Enterprise global, complex deals. In this position, you will act as the bridge between the customer and Dayforce, driving commercial outcomes and building stakeholder consensus at both deal and enterprise program levels. At the deal level, the SES develops and executes close plans, advises on commercial terms throughout negotiations, and aligns internal deliverables with customer and Dayforce expectations. At the enterprise level, the SES analyzes recurring negotiation issues, recommends long-term solutions, and shapes business practices to optimize revenue and streamline future negotiations. The candidate should have experience in global commercial negotiation, influencing and gaining customer agreement, and must possess strong communication and relationship-management skills. It is critical to move with speed while ensuring alignment across multiple functions. The right candidate will be flexible, action and results-oriented, and self-starting.

Responsibilities

• Partner with sales and the sales ecosystem to strategize on the approach, commercial structure, and negotiation process to execute optimal solutions
• Create and redline contractual documents using Dayforce systems and/or manual adjustments
• Lead commercial negotiations for assigned accounts, making prioritization and trade-off decisions that balance seller and customer experience with business value
• Act as internal Project Manager during deal closure process, assisting with all tracking and managing deliverables between clients and Dayforce
• Partner with internal Dayforce teams to resolve process or communication issues, escalating as needed to ensure timely deal decisions
• Identify objectives and develop business practices based on aggregated data to support a cross-functional negotiation process that enables long-term scalability in a high-growth environment
• Influence the development of sales materials that support the negotiation process and supplement the contract terms
• Identify, create, and maintain tools in support of the negotiation process and commercial term proposal

Skills And Experience We Value

• Bachelor's degree or commensurate experience, with a minimum of 15+ years of relevant experience
• Proven ability in structuring commercial terms through collaboration and influencing of cross-functional teams
• High attention to detail including precise and effective verbal and written communication, particularly in oversight of commercial language in customer agreements
• Proven ability to manage multiple, competing priorities simultaneously
• An ability to think critically about problems and possible solutions with consideration of impact across the business
• Flexible working style, including the ability to work with multiple leadership types
• An ability to work in a fast-paced environment where continuous innovation is desired
• A composed, poised and professional demeanor
• A history of teamwork and willingness to roll up one's sleeves to get the job done
• Ability and willingness to work some evenings or weekends as a deal requires

What's In It For You

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

About The Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate's experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement here:

Seniority level: Mid-Senior level • Employment type: Full-time • Job function: Business Development and Sales • Industries: Software Development

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