Sr. Content Strategist - Human Services (Remote Eligible) - Mathematica Policy Research : Job Details

Position Description:

Mathematica applies expertise at the intersection of data, methods, policy, and practice to improve well-being around the world. We collaborate closely with public- and private-sector partners to translate big questions into deep insights that improve programs, refine strategies, and enhance understanding. Our work yields actionable information to guide decisions in wide-ranging policy areas, from health, education, early childhood, and family support to nutrition, employment, disability, and international development. Mathematica offers our employees competitive salaries, and a comprehensive benefits package, as well as the advantages of being 100 percent employee owned. As an employee stock owner, you will experience financial benefits of ESOP holdings that have increased in tandem with the company's growth and financial strength. You will also be part of an independent, employee-owned firm that is able to define and further our mission, enhance our quality and accountability, and steadily grow our financial strength. Read more about our benefits here:

We are seeking a highly motivated person to join the Nutrition, Health and Human Services team as a Sr. Content Strategist working in our offices, or remotely, with the ability to occasionally travel to DC for project work. As a Senior Content Strategist, you will lead the planning, coordination, and execution of integrated campaigns and digital initiatives across client projects and key channels, including social media and email.

Important Employment Information:

As we develop our business and generate work, we are hiring for this skill set, however, if an offer is extended it will be contingent upon the successful award of work. This role will be full-time, and you will be a regular employee of Mathematica. If you are contacted by our Talent Acquisition team, you will receive more information and details about this process.

Responsibilities:

• Coordinate with content developers, editors, designers, production, and other staff to execute digital projects and ensure timely, high-quality, and effective digital dissemination of corporate and project-related content on digital platforms.
• Monitor and assign digital services requests received from stakeholders and business sponsors.
• Track and report performance analytics and develop strategies for continuous improvement of digital communications initiatives.
• Implement and execute processes for testing and evaluating digital communications efforts, for example conducting A/B testing or internal stakeholder perspective analyses.
• Implement and execute processes for quality control.
• Participate in strategic digital services planning and proactively drive approaches to enhance engagement with key stakeholder audiences and ensure consistent user experiences.
• Support regular updating of website content using Sitecore CMS.
• Support producing and disseminating emails using the Acoustic email platform.
• Ensure a consistently branded look and feel, including inclusion of images and graphics meeting style guidelines, in all digital communications.
• Provide analytics reporting through SAAS analytic tools. Effectively analyze data and provide recommendations based off the results.
• Work with vendor representatives and technologists to ensure supporting technology is meeting business requirements.
• Coordinate and collaborate with creative services and business systems architects on user experience (UX) design and development requests and monitor tasks through completion.
• Champion our values, cultural fundamentals, and culture of belonging, promoting a positive workplace experience for all employees.

Position Requirements:

• Bachelor's degree in Digital Media Technologies, English, Journalism, Communications, Marketing, Public Policy or a related field; advanced degree preferred.
• 5-7 years of relevant digital information experience with at least 2 years' experience engaged in high level content organization and information architecture for a high content website. 2 years' experience in various aspects of user experience design, professional social media, and human services.
• A combination of equivalent education and work experience may be substituted for the above requirements.
• Agile Certification, such as Certified Scrum Master, preferred.
• Demonstrated ability to coordinate a medium to long term content strategy through multiple channels to diverse audiences.
• Excellent analytical, project management, written and verbal communication, organizational, and interpersonal skills.
• Experience with website analytics and SAAS tools.
• Spanish language proficiency, a plus.

This position offers an anticipated annual base salary range of $90,000 - $125,000.

To apply, please submit cover letter, resume, location preferences, and salary requirements at time of application.

STAFFING AGENCIES AND THIRD-PARTY RECRUITERS: Mathematica is not accepting candidates for this role or any technical role from staffing agencies or third-party recruiters. Please do not contact technical or senior staff at Mathematica or share unsolicited resumes. All agency inquiries go through the talent acquisition team and will be routed accordingly.

Available Locations: Washington, DC; Princeton, NJ; Chicago, IL; Cambridge, MA; Ann Arbor, MI; Remote

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.