Sr. Associate, Program Management, Coconut Grove, Miami, FL - Santander : Job Details

Sr. Associate, Program Management, Coconut Grove, Miami, FL

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

Position Overview: We are seeking a highly organized and proactive Sr. Associate, Business Program Manager, skilled in managing multiple projects simultaneously, with expertise in Jira to streamline processes and ensure successful project delivery. You will report to the Project Director of one of Santander's top projects in the US, responsible for planning, executing, and delivering projects while maintaining stakeholder alignment and meeting deadlines. You will also build and update executive reports using Jira to manage epics, user stories, and KPIs. Collaboration with cross-functional teams from initiation to completion is essential.

Key Responsibilities:

• Update and manage project plans, including scope, timelines, resources, and budgets.
• Track project performance and provide status reports to stakeholders and senior management.
• Manage project deliverables from initiation to closure, including intake activities.
• Create presentations, dashboards, and reports for team and executive communication.
• Organize workshops, agendas, and meetings to support project teams.
• Facilitate project team meetings and ensure effective communication.
• Use Jira to organize, track, and communicate project progress.
• Monitor and document project milestones and outcomes.
• Improve existing project management processes and controls.

Strategic Planning & Alignment:

• Assist in developing and implementing strategic plans with leadership.
• Define project scope and develop contingency plans.
• Track and report on project plans and budgets.
• Ensure organizational initiatives align with Santander's vision.

Risk Management:

• Develop and communicate risk mitigation plans.
• Identify and address project blockers and risks early.
• Document and communicate project changes and statuses.

Jira Management:

• Build, prioritize, and manage Jira epics and user stories.
• Refine Jira workflows to meet team needs.
• Set up dashboards, filters, and reports for real-time tracking.

Qualifications:

• Bachelor's Degree or equivalent experience (Required).
• 7+ years managing multi-year projects with cross-enterprise dependencies.
• Proven experience in Agile/Scrum project management.
• Advanced Jira skills, including managing epics, workflows, and reports.
• Strong organizational, leadership, and communication skills.
• Ability to manage multiple projects and analyze complex data.
• Proficiency with MS Office, especially Excel and PowerPoint.
• Excellent problem-solving and critical thinking skills.
• Adaptability to fast-paced environments.

Additional Information:

Santander values a strong risk culture and encourages applications from diverse backgrounds. We offer competitive benefits, and the salary range for this position is $90,000 - $160,000/year. This role is based in Coconut Grove, FL, with full-time employment status. We support an inclusive application process and accommodations for candidates with disabilities.

If interested, please review eligibility guidelines and apply accordingly. For assistance, contact [email protected].

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