Sr. Analyst - Toyota Guest Experience - Toyota : Job Details

Sr. Analyst - Toyota Guest Experience page is loadedSr. Analyst - Toyota Guest ExperienceApply locations Lexus Western Area Plano, Texas time type Full time posted on Posted Yesterday time left to apply End Date: August 12, 2025 (6 days left to apply) job requisition id 10286719

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who we're looking for

Toyota'sTechnician Training and Education Network (T-TEN)Department is looking for a passionate and highly-motivatedT-TEN Senior Field Consultant - West.

The primary responsibility of this role is to act as a liaison between Toyota T-TEN, partner schools, Toyota/Lexus Field Offices and Toyota/Lexus dealerships. Field Managers provide assessment, coaching and feedback on education management, operational management and relationship management (dealers, schools and regions) of T-TEN programs.

Reporting to the Technician Training & Education Network (T-TEN) Manager the person in this role will support the Technician Training and Education Network (T-TEN) department's objective to educate, recruit and train new Toyota and Lexus technicians.

This role will be based out of the Irvine, CA area supporting schools on the west coast. Considerable travel will be needed to support the West Coast along with trips to Toyota Motor North America in Plano, TX throughout the year. 50-75% travel required.

What you'll be doing

• Manage T-TEN partnerships with educational institutions, Toyota/Lexus Field Offices and Dealerships
• Provide assessment, coaching and feedback to educational institutions on meeting T-TEN Program Policies and Procedures
• Conduct analysis to support expansion, level setting or closure of educational institutions
• Collect and manage metrics related to T-TEN programs for individual educational institutions
• Support recruiting events while understanding the needs of the Toyota/Lexus dealerships in the surrounding area
• Develop and maintain strong partnership and alliance to support T-TEN and Toyota/Lexus Field Office workforce development initiatives

What you bring

• Experience with dealership service operations

• Experience with Toyota/Lexus technician training and product knowledge
• Strong communication and collaborative skills

Added bonus if you have

• Educational Institution experience – preferably T-TEN School history

• Active user on T-TEN Online, T-TEN.Com, and TIS
• Experience working with industry alliances i.e., ASE, SkillsUSA, ATMC, and NASTF
• Toyota or Lexus Master Technician level certification
• ASE Certification

What we'll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Referral services related to prenatal services, adoption, childcare, schools and more
• Relocation assistance (if applicable)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [email protected] .

At Toyota, we don't just have a vision, but a group of talented, dedicated people who work hard every day to turn that vision into reality.

Our mission is to build a future where everyone has the freedom to move.

We believe that nothing is impossible. We have big dreams and persevere through any obstacles. We work together to create the future of mobility and make the world a better place.

Toyota is a place for people who dream big and are determined to make those dreams a reality. We encourage innovation and look for people who will challenge the status quo in order to make the world a better place. We thrive on teamwork and collaboration and know diverse backgrounds, experiences and perspectives are not only the right thing for our people, they are a business imperative. Together, we're empowered to forge our own paths — to be agile, curious and embrace a growth mindset and immerse ourselves in situations to gain new perspectives and to inspire bold, innovative ways of thinking and working.

Our success as a company is directly tied to our team members' success, and our collective ability to give back to society through an unwavering commitment to delight our customers and make people's lives better. If you want to be part of the next-generation of innovations that help keep the world moving, then join us. And let's start our impossible, together.