Sports Complex Operations Team - Lil Kickers : Job Details

POSITION SUMMARYThe Sports Complex Operations Team at Tri-County Sports Complex is responsible for a variety of duties dependent upon the facility needs, while providing participants, members and/or guests an excellent experience in every aspect. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Ensure equipment for events is readily available and safe to use.
• Properly set up and breakdown for all events, including but not limited to tournaments, leagues, courts, and turf.
• Support the Front Desk, Concessions, and Facilities areas.
• Answer phones, respond to customer requests, enter bookings, check people in, use Daysmart Recreation software
• Help stock and inventory equipment and supplies.
• Be knowledgeable of scoreboard operations and all athletic equipment.
• Assist other team members and back-fill in the event someone is sick or on vacation.
• Staff youth summer camps.
• Monitor all events in and around the facility.
• Maintain and control trash in all areas of the facility including indoor and outdoor.
• Ensure cleanliness of facility, especially restrooms and common areas.
• Consistently communicate issues and relevant updates to your supervisor and team members
• Respond to all incidents, accidents, injuries, and altercations.
• Provide courteous and friendly first-in-class service to all guests.
• Be knowledgeable about the facility (practices, events, meeting dates/times)
• Know and enforce the venue policies and procedures.
• Complete special projects, daily assignments, and other duties as assigned.

MINIMUM QUALIFICATIONS:

• Flexible work schedule (e.g., nights, weekends, some holidays, etc.)
• Excellent communication skills, both verbal and written
• Excellent computer skills
• Ability to maintain focus in a high-volume, fast-paced environment.
• Must have excellent guest service skills.
• Ability to multi-task, prioritize, and remain calm and focused in difficult and stressful situations.
• Must be respectful and friendly to our athletes, guests, visitors, spectators, and fellow team members.
• Commitment to the safety and well-being of others

WORKING CONDITIONS AND PHYSICAL DEMANDS

• Must be able to lift 40 pounds waist high.
• May be required to stand for extended periods of time and squat, stoop or bend.
• This position requires physical demands, i.e., setting up soccer and lacrosse nets.
• The facility has intermittent noise and varying temperatures.

Compensation: $17.00 - $18.00 per hour About Us Tri-County Sports Complex is Rochester NY's newest indoor sports facility. In addition to being host to many elite athletic teams and tournaments, we are home to Lil' Kickers of Rochester, a nationwide soccer program rooted in child development theory for kids ages 18 months to 12 years old. Weekly classes are packed with fun and taught by dynamic coaches with a passion for kids. We focus on helping children build strong physical, intellectual and emotional skills using the game of soccer. With more than 100 locations across the U.S. and Canada, Lil' Kickers has been a source of fun and individual growth for more than 1,000,000 participants over the past 20 years. Our PhilosophyUsing world-renowned child development theories, our curriculum is child-centered, creative, and comprehensive. By rewarding the children's effort and not just the outcome, we drive the will to try again and again and again. We believe an amazing on-field experience will keep children engaged and coming back for more.Our MissionTo inspire. We believe childhood is a magical time full of possibilities. We believe in approaching everything from a developmental perspective. We believe learning should be fun. We believe in creating space for all children whether they are on the road to all-star soccer or simply just want to play.Every Coach within Lil' Kickers has gone through rigorous training to make sure each child is getting the best instruction possible that is both age-appropriate and developmentally minded.