As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
Are you ready to shape the future of networking services? Join Ciena's Services PLM team as a Specialist, Product Line Management and play a pivotal role in driving innovation, enabling global capabilities, and maximizing opportunities in the implementation and migration space.
How You Will Contribute:
- Drive portfolio growth and strategy by contributing to pre-sales engagements, RFP responses, and day-to-day inquiries.
- Become a thought-leader in the organization and work with matrixed teams of marketing, sales, legal, and delivery to contribute to portfolio direction.
- Influence pricing strategies and cost-saving measures to align with market trends critical to Ciena's business.
- Develop, track, and manage offers through the New Service Introduction process, collaborating with marketing to define sales enablement and customer awareness strategies.
- Analyze KPIs relative to industry benchmarks, including business metrics, portfolio performance, and competitive offer assessments.
- Lead sales enablement initiatives to drive adoption of targeted offers with field teams.
- Represent the portfolio during product release calls to ensure alignment with new product launches.
- Capture customer requirements from delivery organizations, sales teams, and other sources, integrating them into service roadmap plans.
The Must Haves:
- Bachelor's degree in Engineering or Business Administration (preferred) or equivalent industry experience.
- 5+ years of experience in telecommunications.
- Strong and collaboration skills with stakeholders across product management, engineering, sales, and customers.
- Strategic thinker with a creative approach and strong business acumen.
- Strong experience using Excel with the ability to understand and build P&L reports
- Knowledge of Service Provider core networks and business models.
- Sensitivity to customer timelines and adaptability to time zone differences.
- Interested in understanding the big picture, on the ball, and the right attitude to get the job done
- Willingness to travel (