Space Utilization Manager - Real Estate - Orlando Health : Job Details

Position Summary About Orlando Health: At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our dedicated team members serve communities that span Florida's east to west coasts, Central Alabama and Puerto Rico. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. Orlando Health Is Your Best Place to Work is not just something we say, it's our promise to you. Position Summary: The Space Utilization Manager, AS is responsible for managing Orlando Health's non-hospital/external building (buildings not connected to a hospital) space needs, including owned and leased space inventory and organizational needs analyses, inspection, and space project management and coordination from initial planning through final move-in. Manages the in-take, review and overall execution of the space and project request documentation and related processes. Responsibilities Education/Training: • Bachelor's degree required. Licensure/Certification: • Valid Florida driver's license with no more than six (6) points, at least 21 years of age, and must be insurable under the Orlando Health insurance carrier's requirements and standards. Experience: • Five (5) years of commercial real estate leasing, property/facilities management, project management or related experience. Qualifications Essential Functions: • Works independently and in conjunction with other Asset Strategy and Orlando Health team members to gather and analyze all logistical and financial data required to complete the space and project management request including verification of project budget and capital estimates, validation of space request rationale insuring the same aligns with department and Orlando Health Strategic initiatives, proper calculation and allocation of Tenant Improvement (TI) Allowance if applicable and ensuring executive leadership approvals for all phases of the process as required by policy. • Independently and in coordination with other Asset Strategy Directors and their teams, provides project management oversight from onset of any external space project until completion, integrating assessment (physical and financial), planning, developing, implementing and evaluation while ensuring consistent and effective communication with the customer regarding progress and expectations. • Processes External Space Requests related to expansion or consolidation of Orlando Health departments, leads user group meetings to define reason for space request and conducts tours of proposed space alternatives. Works directly with 3rd party resources when necessary to locate pre-qualified external space options. • Works closely with Orlando Health user groups, Engineering and Facility Development to determine and aide in the management of project scope and cost/budget and to integrate project into overall corporate strategic planning. • As an advocate for the Customer, participates in the review process with Architect/Engineer on proposed configuration, materials and systems and advises them of department plans, requirements for future space use and final review decisions. • Manages and facilitates critical and timely communications and activities between Administration, Support Services, Information Services, Engineering and Facility Development department and all other involved departments in regard to space and/or relocation projects. • Manages the process of preparing Space Committee Meeting agenda, space request and vacant space inventories, space analyses, incorporates post-meeting member feedback and distributes meeting minutes & feedback to all committee members. • Working with the Director of Facilities and his/her Team, develops and implements an external facility-wide reporting mechanism for issues such as housekeeping, building and grounds maintenance, safety, furnishings, telecommunications and mechanical, electrical and plumbing systems. • Manages the resolution process for all external facility issues, coordinating and overseeing the involvement of multiple Orlando Health departments, such as engineering, facilities development, environmental services, protective services and telecommunications, as well as private vendors. In conjunction with Orlando Health materials management, engineering and A/P, responsible for contracting and payment for all such private vendors. • Responsible for on-going inspection of all external facilities for appearance, safety, security, and maintenance, correcting deficiencies as appropriate and maintaining a strong working relationship with all tenants, departments, staff and maintenance contractors. • Works closely with Orlando Health real estate staff in all aspects of owned and leased property contract administration and management. • Completes due diligence requirements as well as special assignments for the Director of Real Estate and Vice President of Asset Strategy. • Responsible for maintaining and enforcing cost containment practices per Orlando Health policy regarding space needs and independently evaluates balance between space needs and desires. • Works with Director of Real Estate to facilitate group processes, including monthly staff meetings to ensure joint support staff activities and a coordinated approach to addressing organization-wide administrative concerns. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions: • Demonstrates excellent communication skills (both verbal and written) with all customers, staff and physicians within the community. • Consistently demonstrates the ability to work independently of supervision as well as a member of the Asset Strategy Team while executing department strategies and fulfilling day to day responsibilities. This includes doing so within the context of on going interactions with executive leadership and other key department management across the organization.