Spa Receptionist - Massanutten Resort : Job Details

The Spa Receptionist greets and assists spa guests, schedules appointments, assists with inventory, and sells retail items while maintaining a clean, safe and professional environment for guests and co-workers. Must have excellent customer service and computer skills, the ability to multi-task, and the ability to relate to guests and co-workers in a professional manner.

Required:

Excellent phone skills and customer service Ability to multi-task in busy environment Must be at least 21

Preferred:

Spa scheduling experience on spa software Resort spa experience

Typical Schedule:

Days: Varies, including weekends and holidays

Hours: Varies, including evenings

Core Responsibilities:

• Greet and assist guests
• Schedule appointments with attention to gaps and efficiencies and check out guests
• Prepare intake forms for guests
• Assist in the daily opening/closing of facility
• Suggest and sell retail from the Spa Boutique
• Other duties as assigned by management

For more information, contact Gabriel Diaz at 540-###-####.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.