Spa Host - Hotel Valley Ho - Pyramid Global Hospitality : Job Details

Enhance the guests experience at VH Spa for Vitality Health by providing superior guest service during check in and check out, by providing tours of the spa facility, scheduling appointments, and charging for services while creating an environment of relaxation and luxury. Responsibilities include: Prepare for shift by ensuring bank is set up and computer is logged on, music is playing at appropriate level, uniform is clean and wrinkle free, nametag on and smile is in place. Address guests by their name each time they are encountered. Perform check in/out functions professionally and efficiently. Follow proper cashiering and money handling procedures and ensure collection of all service transactions through proper pay method. Handle special requests of hotel guests and residents. Be extremely knowledgeable and be able to accurately describe and sell services and products offered at VH Spa. Educate hotel guests and residents on Hotel Valley Ho activities and facilities. Be available to...Hotel, Host, Lounge Attendant