Solutions Specialist, West Loop, Tyler TX - Altra Federal Credit Union : Job Details

Altra Federal Credit Union is dedicated to providing top-tier financial services that empower our members and communities. We are looking for a Solutions Specialist at our Tyler West Loop office location in Tyler TX to help enhance our service offerings, support members, and optimize our financial products. Solutions Specialists are responsible for understanding and promoting our financial products and services, assisting members with their banking needs, and ensuring a seamless customer experience. This role requires strong problem-solving skills, financial expertise, and a member-first approach to service. Key Responsibilities: Serve as a primary point of contact for members, providing expert guidance on financial products and services. Analyze member needs and recommend suitable solutions, such as loans, savings accounts, credit cards, and investment options. Assist with loan applications via phone, fax, internet, and in-person, account openings/closings, and digital banking tools /...Solutions, Specialist, Financial, Customer Experience, Technology, Banking