Solution Consultant, Amazon Business Professional Services, ProServe - Amazon : Job Details

Solution Consultant, Amazon Business Professional Services, ProServe

Join to apply for the Solution Consultant, Amazon Business Professional Services, ProServe role at Amazon

Come be a part of a rapidly expanding $35 billion global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. Our goal is to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination, and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business for buyers and sellers of all sizes and industries. Unlock your career potential.

The Amazon Business Solutions Consulting team is dedicated to understanding our customers' procure-to-pay (P2P) processes and systems to blueprint solutions that make it easier to buy on Amazon Business. The team establishes technical and functional credibility during sales cycles and provides best practices and guidance for procurement processes and system design through direct customer interactions. They also drive the evolution of Amazon Business platforms and technologies by providing feedback from the field to internal product and tech teams. The candidate will work closely with Sales, Implementation, Product, and Tech teams. The ideal candidate has experience developing relationships across Procurement, Finance, and IT, with Procure-to-Pay (P2P) and B2B technical and functional experience, and a proven track record of managing and troubleshooting integration projects.

This position requires office attendance in accordance with our Return-to-Office policy.

Key job responsibilities

Engage with large, complex customers, including Fortune 500 companies.

Deeply understand customers' procure-to-pay (P2P) processes and systems to ensure solutions meet their goals with Amazon Business.

Recommend solutions to help customers adopt complex business features.

Identify potential risks or gaps and propose workarounds.

Work closely with the sales team to provide status updates and insights from discovery meetings.

Relay market needs and requirements back to internal Amazon teams including Product Management, Technical, and Category Management teams.

Collaborate and influence key internal stakeholders.

About The Team

The Solution Consulting team is part of Amazon Business Professional Services (ProServe). Our mission is to accelerate customer success, adoption, and spend by guiding their journey with tools and services, and building confidence with insights and trusted resources. AB ProServe now supports customers throughout their lifecycle, beyond initial implementation.

Basic Qualifications

• Bachelor's degree or equivalent
• Experience translating customer needs into business requirements
• Experience selling and positioning innovative solutions to customers and market segments
• 3+ years of B2B implementation or services delivery experience
• Knowledge of procurement, P2P, and source-to-pay systems and processes

Preferred Qualifications

• Influencing skills at all organizational levels, especially at the executive level
• 5+ years of ERP, eProcurement, or AP Automation experience
• Working knowledge of Coupa, SAP, and Ariba systems
• Ability to manage multiple projects, prioritize work, coordinate resources, plan, and delegate tasks
• Excellent communication skills, capable of managing challenging conversations professionally

Amazon is an equal opportunity employer. We do not discriminate based on veteran status, disability, or other protected categories. If you need workplace accommodations during the application or onboarding process, please visit for more info. Compensation varies by geographic market, experience, and skills, with base pay ranging from $118,200 to $204,300 annually, plus potential equity, sign-on bonuses, and other benefits. For more details, visit This position remains open until filled. Apply via our career site.

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