Job Location : Chicago,IL, USA
Unblocking stuck clients, solving technical problems with teammates, and documenting solutions are key aspects of this role. We are seeking diverse, high-performing team members to support clients using a cloud-based data platform for government data-sharing programs.
Why this job is important
Support Specialists serve as product experts and technical advisors for Tyler data platforms, engaging with a wide range of clients from public users to government data professionals. Daily tasks include troubleshooting, client communication, and supporting data analysis and visualization efforts.
Location
Remote
ResponsibilitiesTechnical skills and a desire to learn:
Communication and problem-solving skills:
Attitude and work ethic:
Logistical requirements:
Tyler Technologies provides software solutions to government entities, enabling efficient operations and data-driven insights. With a global presence and numerous accolades, Tyler is committed to innovation, diversity, and inclusion.
Salary & BenefitsSalary range: $45,000 - $65,000, plus benefits supporting health and financial wellness.
Additional NotesCandidate must pass a federal background check. Tyler is an equal opportunity employer and values diversity and inclusion.
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