Software Implementation Specialist - Calpion : Job Details

Calpion is an 18-year-old technology firm headquartered in Dallas, offering artificial intelligence solutions by building custom deep learning and machine learning algorithms, enterprise application development and maintenance, RPA solutions, cloud services, Salesforce consulting, and customized invoice management software solutions. Their offerings also include automated bot-driven medical billing services and a Salesforce platform-based practice management and billing software with automated patient e-statements and a payment portal.

Calpion is SOC-certified and HIPAA-compliant. They have certified experts in deep learning and machine learning, have helped Fortune 500 companies build custom enterprise applications, and provide remote AutoCAD Drawing, Drafting, 2D & 3D modeling, and design services. They have strategic partnerships with Microsoft, Amazon, SAP, HP, Worksoft, Microfocus, Tricentis, and UiPath for RPA solutions. The company is headquartered in Dallas with multiple global Centers of Excellence.

Calpion focuses on sectors such as Healthcare, Logistics, Supply Chain, Biotechnology, Hospitality, Manufacturing, and Airlines.

Life at Calpion Inc.

Calpion offers a dynamic work environment that fosters personal and professional growth, emphasizing innovation, collaboration, and continuous learning. Employees work on cutting-edge projects using the latest technologies, with a culture that promotes work-life balance and inclusivity.

Job Title: Software Implementation Specialist

Report To: Project Manager

Experience: 8+ Years

Qualification: Bachelor's Degree

Shift Time: Regular (8-5 PM CST)

Mode: Work From Office (WFO)

Terms: Full-time

Job Summary:

The Software Implementation Specialist is responsible for installing, configuring, and troubleshooting software products, and assisting customers in understanding how the technology functions.

Key Responsibilities:

• Software implementation, preferably healthcare EMR or ABA software, including setup, training, and managing go-live processes.
• Providing software customer support for Level 1 and Level 2 issues.
• Managing support ticketing and escalation processes.

Mandatory Skills:

• Proven experience as an Implementation Specialist.
• Proficiency in Microsoft Office and SQL database management.
• Strong multitasking, analytical, problem-solving, organizational, and communication skills.

Desired Skills:

• Established relationships with Healthcare providers are a plus.

Culture and Values:

Calpion's core values include agility, collaboration, innovation, fun, inclusiveness, and passion, guiding their work environment and employee engagement.