Software Customer Quality Engineer - Bose Corporation : Job Details

Quality Engineering work with IATF 16949 / ISO 9001 & Core Tools. Manage customer line and field claims using 8 D problem solving tools, with a particular focus on software products and software that is installed in Bose hardwareSupport Change Management and PPAP activities as needed. Collaborate with Internal and External Engineering Teams. Quality Assurance work supporting customers when there are potential software bugs and defects, including continuous improvement activities and correctives actions within the engineering development team. Lead the resolution of quality issues and visit customers sites to explain issue and actions as needed. Review Lessons Learned from previous issues and effectiveness verification for current manufacturing and development processes. Cooperate with manufacturing partners and internal teams, both domestic and overseas related to all aspects of quality. Understand the requirements of customers and develop action plans that meet or exceed requirements....Quality Engineer, Software, Continuous Improvement, Engineer, Quality, Customer, Technology