Social Worker - Remote - UnitedHealth Group : Job Details

Referral and Assessment Receive and validate referrals for members' health or psychosocial needs Follow protocols to respond appropriately to referrals Review diagnoses and case files to understand referral context Collaborate with interdisciplinary teams to assess member needs Identify gaps in care and seek additional information as needed Analyze data to uncover root causes and barriers Document findings per organizational standards Motivational Interviewing Build therapeutic relationships using appropriate communication Use open-ended questions, active listening, and empathy Confirm referral needs with members and educate them on goals Guide conversations to align with assessment objectives Identifying Support Opportunities Match community/government resources to member needs Refer members to appropriate experts when outside social work scope Respect member diversity and advocate for their perspectives Prioritize urgent needs and navigate systems for resources Collaborate with teams...Social Worker, Worker, Remote, Behavioral Health, Technology, Healthcare