Social Worker III QA - Gaston County, NC : Job Details

Salary: $27.45 - $45.29 Hourly Location : Gaston County Department of Social Services, NC Job Type: Full-Time Job Number: 1321 Department: SOCIAL SERVICES Opening Date: 07/07/2025 Closing Date: Continuous FLSA: Non-Exempt Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service. As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county. Description Gaston Social Services: Protecting, caring for, and empowering children and adults who are temporarily or permanently unable to care for themselves through the administration of federal, state, and county programs focused on improving the well-being of our citizens. Examples of Duties The duties listed below are not all of the duties that may be assigned but are those that are considered as essential for an employee to perform.

• Provides QA reviews on cases and gives feedback to Administration, supervisors, and staff on findings. QA reviews can include the following: monitoring IV-E cases, subsidy cases, discipline and/or unit/team specific reviews, clerical/system error reviews, randomly pulled case reviews directed by administration, individualized reviews comparing car logs/day sheets/case records for accuracy, random w-drive checks, case record order/organization reviews, mock CFSR reviews.
• Provides QA calls to clients, consumers, and community partners and relays feedback to administration
• Coordinates efforts related to preparation for external audits and reviews, and participates as an in-house staff member in those reviews.
• Participates in local and state-mandated trainings, as required. Participates in supervisory meetings, team meetings, and meetings with Administration to give updates on QA processes, findings, and training recommendations.
• Develops and tweaks needed tools/tracking logs for case records (FC tracking checklist, Licensing file checklist, etc).
• Assist in developing training topics/curriculum based on outcomes of QA reviews and participate in training as directed by administration.
• Assists as floater/clean-up staff person as necessary
• Must be available to work mandatory emergency shelters & other duties/tasks as needed or assigned.

Minimum Qualifications

• Requires a Master's Degree in social work from an accredited school of social work
• Bachelor's Degree in social work from an accredited school of social work with a Child Welfare Collaborative (CPS positions only)
• Bachelor's degree in social work and one year of experience in the areas of case management, assessment and referral, supportive counseling, intervention, psycho-social therapy, or treatment planning
• A four-year degree in a human services field with at least 25 semester hours of approved coursework and two years of experience in a related area
• A four-year degree and three years of related experience.

A valid driver's license is required. A copy of a transcript must be included with the application. FAILURE TO ATTACH YOUR TRANSCRIPTS WILL RESULT IN YOUR APPLICATION BEING REJECTED.Additional InformationThe applicant selected must undergo a criminal background check and pass a drug screening test prior to employment. At Gaston County, we are committed to providing equal opportunity to all employees, job applicants, and members of the community we serve. We value diversity, equity, and inclusion, and we strive to create a welcoming and inclusive environment where everyone is treated with respect and dignity. We do not discriminate on the basis of race, color, religion, national origin, sex (including pregnancy, childbirth, or related medical conditions), gender identity, sexual orientation, age, disability, genetic information, veteran status, or any other status protected by applicable laws. Gaston County will not sponsor applicants for work visas. Full-Time employees are eligible for the total compensation package which includes:

• Health, Dental and Vision Insurance
• Life Insurance
• Flexible Spending Accounts
• Retirement Savings Plans
  • Pension
  • 401K (with 5% county contribution annually)
• Flexible Work Schedules
• Professional Development Opportunities
• Discounted YMCA Membership

Part-Time employees are eligible for certain benefits as a part of employment with Gaston County such as:

• Pro-Rated Sick and Annual Leave
• Professional Development Opportunities
• Local Government Retirement Plan
• Employee Assistance Program

Half-Time employees are not eligible for benefits. To learn more details about the many benefits we provide view our Overall, if you are looking for a challenging and rewarding career with competitive compensation and a comprehensive benefits package, Gaston County is the place for you. 01 Which statement below best describes the highest level of education you have completed?

• High school graduate, diploma or the equivalent (GED)
• Associate degree
• Bachelor's degree
• Master's degree
• Professional degree
• Doctorate degree

02 Have you attached a copy of your college transcripts as required?Failure to do so will result in your application being rejected.

• Yes
• No

03 Which of the following best describes your level of experience in case management, assessment and referral, supportive counseling, intervention, psycho-social therapy or treatment planning?

• Less than 6 months
• 12 to 17 months
• 18 to 23 months
• 2 to 4 years
• 5 or more years
• None of the Above

04 Which of the following best describes your level of experience in case management, assessment and referral, supportive counseling, intervention, psycho-social therapy or treatment planning?

• Less than 6 months
• 12 to 17 months
• 18 to 23 months
• 2 to 4 years
• 5 or more years
• None of the Above

05 Do you have valid driver's license?

• Yes
• No

Required Question