Social Services Coordinator - 244384 - Medix™ : Job Details

Social Services Coordinator – Outreach & Program Support

📍 Location: Downtown Los Angeles (across from Union Station)

🕒 Schedule: Monday–Friday | 8:30 AM or 9:00 AM Start Time

Position Overview:

We are seeking a dedicated and self-motivated Care Coordinator to support care management efforts and community engagement in a flexible, mission-driven environment. This role plays a vital part in bridging outreach and operations, with 40–50% of responsibilities focused on field-based outreach. You will work directly with Managed Care Plans, helping assess member eligibility and supporting warm hand-offs to Care Managers. This position is based in Downtown LA, in a public transportation-friendly office located directly across from Union Station.

Key Responsibilities:

● Conduct outreach to members provided by Managed Care Plans.

● Complete eligibility assessments and coordinate warm hand-offs to Care Managers.

● Collaborate closely with LCSW's to execute care plan components and administrative needs.

● Attend internal and external meetings as a program representative.

● Maintain consistent follow-up and ensure efficient communication across teams.

● Participate in ongoing operations and contribute to process improvements.

Top Selling Points:

✨ Positive, collaborative work environment with social impact

✨ Flexible schedule and professional autonomy

✨ Room for growth within the organization

✨ Public transit accessible – right across from Union Station

Must-Have Qualifications:

● Master's degree in Healthcare, Social Work, or a related field

● MSW strongly preferred – must understand healthcare coordination

● Demonstrated accountability and ability to build trust with vulnerable populations

● Excellent communication, leadership, and team collaboration skills

● Experience with program management and strategic planning

Soft Skills & Attributes:

✔ Self-motivated and proactive

✔ Collaborative team player

✔ Strong follow-through and organizational skills