SOACC Intelligence Specialist Research and Event Monitoring 1st shift (Open) - Bank of America : Job Details

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for executing corporate security activities essential to protecting the safety of employees and bank facilities. Key responsibilities include gathering, analyzing, and disseminating intelligence related to potential threats, risks, and vulnerabilities, or ensuring the bank's security technology programming and credentialing is accurate.

The SOACC Research and Event Monitoring (REM) team monitors, tracks, and reports on intelligence and media sources on an ongoing basis for events of significance, loosely defined as events that have the potential to, or are already impacting Bank of America facilities, operations, or employees. The team will use the information gathered and notify stakeholders / additional lines of business via intelligence crisis reporting to ensure proper awareness and/or appropriate response actions are taken.

Responsibilities:

• Produce and distribute intelligence crisis reporting for incidents that are or could impact Bank of America employees, operations, or assets.
• Quickly verify real-time incidents and be able to write a concise and accurate intelligence report that would be distributed to senior leadership and key response stakeholders within short deadlines.
• Directly monitors and initially reports on incidents that fall within the defined parameters.
• Work closely with Regional Intelligence Analysts for additional gathering, vetting, and review of information.
• Researches, collects, and reports on security intelligence for an identified geography or topic under direct management, team lead supervision, or senior Intelligence Analyst.
• Supports Corporate Security, Executive Protection, and Intelligence and Analysis teams with routine/ad-hoc requests as directed.

Required Qualifications:

• Previous experiences with OSINT research skills and familiarity with social media networking tools
• Strong interpersonal and communication skills (written and verbal)
• Perceptive, strong attention to detail, and ability to adhere to deadlines during crisis events
• Proven ability to operate effectively in high-pressure and time-sensitive environments
• Professional demeanor, demonstrated team player, and positive attitude
• Ability to manage multiple competing tasks and prioritize accordingly
• Must be able to work 1st shift hours (6:30am 3:00pm) and flexible schedule as required

Desired Qualifications:

• Bachelor's Degree in Intelligence, Journalism, Communications, or other related field (or equivalent professional experience)

Skills:

• Attention to Detail
• Critical Thinking
• Problem Solving
• Research
• Risk Management
• Analytical Thinking
• Business Acumen
• Decision Making
• Written Communications
• Collaboration
• Customer and Client Focus
• Data Visualization
• Innovative Thinking
• Reporting