Snowsports Desk Attendant - Massachusetts Staffing : Job Details

Be the friendly face that helps guests start their Snowsports journey! As a Snowsports Desk Attendant, youll assist with in-person, phone, and electronic requests for ski and snowboard lessons across multiple departments. This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and wants to be part of the excitement of the mountain.

Responsibilities & Duties:

• Schedule and register ski and snowboard lessons for immediate and future bookings
• Process lesson registrations accurately, both manually and electronically, following department protocols
• Assist in registering school groups and other recurring lesson programs
• Manage high-volume in-person and phone traffic, especially on weekends and holidays
• Support management with various daily and weekly operational tasks
• Prepare and balance a daily deposit for all processed funds
• Provide general resort information to guests and assist with inquiries

Qualifications:

• Must be at least 16 years old (18+ preferred)
• Reliable transportation required
• Basic computer skills with familiarity in Excel and Word
• Strong verbal and written communication skills, with a customer-focused approach
• Must be able to work weekends and holidays with schedule flexibility
• Must submit to a Criminal Background Check (CORI) if 18 or older

Why Join Us?

This role offers the opportunity to be at the center of guest interactions-helping families and individuals plan their mountain adventures while working in a fun, supportive environment. If youre organized, personable, and ready to be part of a dynamic team, wed love to welcome you to Snowsports Guest Services.

Job Code: 4120-240