Thank you for your interest in employment with the Yavapai-Prescott Indian Tribe and its entities. Some points regarding completion of the employment application are particularly important to us. We want you to present yourself as effectively as possible, and to be able to process your application promptly. Please fill in all sections of the application completely. You are invited to attach a cover letter, resume, and letters of recommendation to the application; however we require that the application be completed entirely. Do not rely on entering the comment See Resume . If a YGA employee recommended you apply for this position, type their name in the Notes area of the application located just below the question How did you find this job? l. The completed application will be reviewed for completeness by the Human Resources Department and other designated Managers, who will determine whether to interview the applicant. We do not automatically interview all applicants.
- If no interview is planned, the application is placed in an active file for the position involved and held for a period of three months. These applications are reviewed at a later time, if and when additional openings for the position become available.
- If an interview is planned, the applicant will be contacted by the Human Resources Department, normally within one to two weeks after the position's announced close date.
2. Interviewees who are selected for employment are usually contacted within two to three days after their interview. Arrangements will then be made to complete all necessary paperwork to begin the background investigation. Many pre-hires will be required to complete an application packet for Arizona Department of Gaming Certification and/or a Tribal Gaming License depending on position offered.
- The fee for certification will be payable by the pre-hire depending on the position offered.
3. If you are selected for the position, a background investigation will be completed that includes, but is not limited to, verification of:
- Employment History
- Education
- Personal References
- Comprehensive Financial Background Check
- Criminal/Civil Record (Fingerprints will be sent to the FBI) Driving Record
- Current Filed Federal and State Tax Returns
Important information for the candidate.
- Felony convictions will be grounds for denial of Gaming Certification and/or a Tribal Gaming License.
- All new hires will be required to submit verification of authorization to work within the United States in accordance with federal law. Employment is contingent on passing a drug test.
- Preference in filling any non-grant / non-contract funded vacancies is given to enrolled Tribal Members of the Yavapai-Prescott Indian Tribe and to other qualified Indian candidates in accordance with the Indian Employment Preference Policy and Procedure. Documentation of Tribal enrollment required (Tribal Enrollment Card, Certificate of Indian Blood or Tribal Voter Registration Card).
POSITION TITLE: SLOT CLUB ASSOCIATE LOCATION: Prescott, AZ REPORTS TO: Slot Club Supervisor JOB SUMMARY: Customer service to include greeting guests, customer club registration and redemption, selling of merchandise, answering of incoming casino phone calls, and casino promotions. Will become familiar with the Tribal Gaming Code, Tribal/State Gaming Compact, National Indian Gaming Commission (NIGC) Minimum Internal Controls Standards (MICS), Indian Gaming Regulatory Act (IGRA), the Bank Secrecy Act (BSA) Title 31 and Departmental Internal Controls and Job Instructions. ESSENTIAL FUNCTIONS: • This job description does not constitute an employment agreement between the Tribe and the employee and is subject to change as the needs of the Tribe and requirements of the position change. The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position; • Will welcome and direct our casino guests, which will include helping elderly patrons, punching frequent rider cards, answering phone inquiries, taking photos of winners, fielding customer concerns and suggestions; • Will enroll guests in our club program-this requires great attention to detail to ensure accurate data entry; • Will redeem and sell gift items from the display case, keep merchandise secure and inventory levels high. Will complete simple bookkeeping to account for sales; • Will interact with the public by handling raffle giveaways, merchandise drawings, and distributing prizes during promotions; • Perform other duties as assigned or directed. REQUIREMENTS: • Must have a High School Diploma or GED; • Must pass a pre-employment drug screening and adhere to the Tribe/Gaming's Drug and Alcohol Free Workplace Policy during the course of employment; • Must pass a background security check prior to and during the course of employment with the Tribe/Gaming Agency in order to meet the Tribal State Compact and/or Tribal Gaming Ordinance; • Must adhere to all Tribal/Gaming Agency Personnel Policies and Procedures; • Must be able to stand for two to three hours at a time; • Must be willing to work flexible hours; • Must possess a strong commitment to providing excellent customer service and possess superior customer relation skills; • Must be able to lift and periodically carry up to 25 to 35 pounds; JOBDES-Slot Club Associate • Must maintain a high degree of confidentiality. PREFERRED REQUIREMENTS: • Prefer one to three years of customer service experience and/or casino experience; • Prefer basic computer knowledge.
