Sleep Expert - Sales - Mattress Firm : Job Details

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Sleep Expert–Sales

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Mattress Firm

The most trusted authority on sleep

We'reno ordinary mattress company.In just over 30 years,Mattress Firm hasbecome America'slargestspecialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000Sleep Experts®, wehave helped millions of people get better sleep.That'swho we are and what we do—because everyone deserves a great night's sleep.

Helpingpeople sleepwellso theylivewell

Did you knowwespend a third ofour livesin bed?That'swhy our priority is making sure everyone'seighthours are perfect.We'relooking for passionate, ambitious people:innovators,action takers, growth seekers andlife changers.Your journey will begin with an extensive, customer-centric retail sales training program that empowers you tocreate a life-changing in-store experience andhelp customers build the perfect sleep sanctuary.Helping people sleepwellsotheylivewellis at the core of what we do.The right mattress matters, and so does the right career.

Why work forMattressFirm?

• Our teams arepassionate,and our culture is inspiring

• You'llbe surrounded byambitious people:innovators,action takers; life changersthat will inspire you

• Excellent growth opportunities through education and developmentprograms

• Great benefits

• Get paid on demand

• Mental healthand liferesources

• Great employee discounts:

• mattressesandsleep accessories

• cell phonesandelectronics

• travel

• car and home loans

• and more

• Medical, dental,prescription,andvisionplans

• 401(k)with employer matching

• Some positions have basepayoruncapped commission

JobDescription

The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.SleepExperts will executethe Mattress Firmselling programs and support a seamless omni-channel experience to create a compelling and engaging environment that puts the customer at the center.

• Create an environment where the customer is always at the center by cultivating strong relationships

• Provide technical and product knowledge information to customers, serve as subject matter expert

• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives

• Execute current visual merchandising and POP standards

• Adhere tocompany merchandising and marketing programs to standard

• Followcompany policy and executecompany standards on appearance and functionality

• Maintain customer relationships during and post-purchase (e.g., resolving issues, deliver reminders, resolving concerns etc.)

• Seekand accept constructive feedback for continuous personal, professional and performance development

• Continue to develop skills, competencies, product knowledge through assigned course work, training and other company led activities

• Maintain awareness of competition, advertisements and services offered, develop strategies to counter

• Leverage social media to positivelyimpactbrand awareness and increase sales

• Ensuretimelyopen and closing procedures

• Follow all Company procedures on cash handling including acceptance of payment and deposit processes

• Ability to push and pull andlift upto50pounds toassistcustomers with load outs and in store purchases

• Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing

• Professional communication and representation ofcompany brand in all internal and external interactions

• Complete all required training modules and certifications prior to the due date

• Ensure all safety policies and procedures are followed tomaintaina safe work environment for all

• Communicate professionally with all internal and external contacts

• Follow all Company policies and execute company standards on appearance and functionality as well asappropriate brandrepresentation

• Communicates any concerns or issues to leadership to ensure proper efficiency of department and company operations

Life at Mattress Firm

Ourmissionandvision

As America's most trusted authority on sleep,our mission is to helppeoplefind the mattress of their dreams. With low prices, the bestbrandsand the knowledge of our Sleep Experts®,we make it easy to get a great night's sleep, every night.

History

In just over 30 years,Mattress Firm hasbecome America'slargestspecialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000Sleep Experts®, wehave helped millions of people get better sleep.

Benefits beyond a paycheck

We support you just like we support our customers—that'swhy we offer anextensive range of benefits designed to support you, your family, and your future.

Diversity,equityandinclusion

We believe in an inclusiveenvironmentthat attracts,developsandretainstop talent.Our Diversity, Equity&Inclusion Councilworks to promotethe cultivation ofawork environment that embraces and celebrates alltheindividuals, backgrounds and perspectivesthat reflect the communities we serve.

Giving back to our community

Whetherit'svolunteering at a foster care agency, food bankor even an animal shelter,we believe in giving back to our associates and the communities they live and work in.That'swhywe'reproud to support organizations dedicated to helping people follow their dreams and thrive.

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Pay Range:

Now don't fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.