Site Supervisor - Metasys Technologies : Job Details

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Site SupervisorTampa, FL (Onsite)Overview:The Site Supervisor will oversee daily operationsat a 1 3 person mailroom site. This position does not involve hiring, firing, or direct performance management responsibilities but includes supervising workflow, maintaining service quality, and serving as the on-site customer liaison. Candidates must be professional, dependable, and experienced in mailroom operations.

Responsibilities:

• Supervise daily mailroom functions including shipping/receiving and general site activities.

• Act as the main point of contact for customer issues and ensure contract compliance.

• Train staff on workflow procedures and machine operations as needed.

• Monitor and correct time clock punches to ensure payroll accuracy.

• Support cost control efforts by managing use of company materials and supplies.

• Ensure compliance with deadlines, audits, and quality standards.

• Schedule jobs effectively to meet operational goals.

• Maintain productivity and efficiency by holding team members accountable.

• Assist with invoicing and resolve order or pricing issues with sales.

• Complete reports accurately and on time, including month-end reports if needed.

• Monitor financial performance, manage declining balances, and support P&L tracking.

• Implement and manage RICOH Service Excellence standards.

Requirements:

• High school diploma or GED.

• Minimum 2 years of experience in a related field, especially mailroom operations.

• Familiarity with FedEx, USPS, and other mail carriers.

• Experience with inventory tracking systems is a plus.

• Ability to deliver informal or classroom-style training.

• Skilled in operating advanced machinery and managing complex tasks.

• Strong goal-setting, organizational, and communication skills.

• Ability to remain current on technology and industry trends.

• Business casual dress code.

• No driving required; parking is free.

• Virtual interview required.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.