Site Reliability Engineer III - Operations & Observability New Galway, Ireland - Rent the Runway : Job Details

Galway, Ireland

About Us:

Rent the Runway (RTR) is transforming the way we get dressed by pioneering the worlds first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hymans leadership, RTR has been named to CNBCs Disruptor 50 five times in ten years, and has been placed on Fast Companys Most Innovative Companies list multiple times, while Hyman herself has been named to the TIME 100 most influential people in the world and as one of People magazines Women Changing the World.

Galway Office

Rent The Runway established its European Technology Hub in Galway in April 2019. Based in the historic Claddagh area of the city, the growing team in Galway tackles core technology challenges and influences the next generation of services critical to Rent The Runways success and continued growth.

The Galway office is Rent the Runway's first international office outside the US and enables the company to significantly expand its Software Engineering, Product Development, Machine Learning Engineering and Data Science footprint. Rent The Runways Galway-based employees have the opportunity to grow their careers across several roles and career paths in Technology.

Our engineering team is smart, pragmatic, and entrepreneurial. We practice continuous integration & test-driven development, engage in constant peer code reviews & pair programming, and work hard to give back to the software community through open-source contributions.

About the Job:

We seek a passionate and detail-oriented Observability Engineer to join our growing Engineering team. In this role, you will play a critical part in driving our observability strategy, with a strong focus on leveraging our Observability Cloud Platform. You will collaborate with cross-functional teams to enhance platform visibility, improve system reliability, and empower teams to make informed, data-driven decisions through robust monitoring, tracing, and alerting solutions.

What Youll Do:

• Design, implement, and maintain observability solutions using the Splunk Observability Platform, including Infrastructure Monitoring, APM (Application Performance Monitoring), RUM (Real User Monitoring), and Log Observer.
• Develop, manage, and optimise dashboards, alerts, and telemetry configurations to deliver full-stack observability across applications, infrastructure, and services.
• Manage and maintain scalable, reliable data ingestion pipelines using Terraform for infrastructure-as-code (IaC) deployments, ensuring seamless integration with the Splunk Observability Platform
• Partner with Security and Engineering teams to embed observability best practices throughout the software development lifecycle.
• Optimise and manage Splunk Cloud environments, ensuring scalability, cost-effectiveness, performance, and high availability.
• Champion the adoption of standardised observability patterns, instrumentation frameworks, and service-level objectives (SLOs).
• Continuously refine monitoring, alerting, and telemetry pipelines to minimise noise and improve incident response.
• Provide technical guidance and support to engineering teams in diagnosing and resolving observability-related issues.
• Collaborate with Compliance, Security, and Infrastructure teams to ensure data governance, privacy, and regulatory compliance within observability pipelines.

About You:

• 4+ years of hands-on experience in Observability, SRE, DevOps, or Platform Engineering roles.
• Proven experience in Splunk (or equivalent monitoring platform)
• Solid understanding of observability principles: metrics, traces, logs, and events.
• Experience operating in modern cloud environments (AWS, GCP, Azure) and working with distributed systems.
• Familiarity with Kubernetes, Docker, Infrastructure as Code (e.g., Terraform), and CI/CD pipelines is a strong plus.
• Strong analytical and problem-solving skills with the ability to understand complex system behaviours.
• Excellent communication and collaboration skills, able to work effectively across diverse teams.

At Rent the Runway, were committed to the happiness and wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:

• Generous Paid Time Off including annual leave, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
• Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
• Paid Sabbatical after 5 years of continuous service - unplug, recharge, and have some fun.
• Competitive Stakeholder Pension - taking care of your future.
• Comprehensive health, dental care and dependents care from day 1 of employment - Your health comes first and weve got you covered.
• Company wide events and outings - our team spirit is no joke - we know how to have fun!
• Hybrid Work -This hybrid role requires 2-3 days per week in our Galway, Ireland office with the option to work 2-3 days remotely.

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee on any legally-recognised basis, including, but not limited to: gender, marital status, family status, age disability, sexual orientation, race, religion, and membership of the Traveller community.

#LI - EM1

By submitting your application below, you agree that you have read and acknowledge Rent the Runway's Candidate Privacy Policy, found here .

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Rent the Runway Candidate Privacy Notice

As part of our candidate application and recruitment process, Rent the Runway processes certain personal data about you.

The purpose of this privacy notice ( Notice ) is to provide candidates ( you or your ) with information about how Rent the Runway collects, uses, stores and transfers your personal data.

Rent the Runway, Inc. and (if different) the Rent the Runway entity (listed in Schedule 1) with whom you are seeking to enter into an employment contract or to which you otherwise seek to provide services are data controllers of your personal data. ( Rent the Runway , we , us or our )

1. Types of information we collect

In order to manage your application, we need to process certain personal data about you. Personal data is information which relates to you and which identifies you or is capable of identifying you as an individual, and may be provided to us by you or generated as a result of being recruited by or applying to work at Rent the Runway.

We collect and process your personal data including, but not limited to, the following:

• Personal details and contact information : This includes information such as name, contact information (e.g. home address, telephone number and personal email address) and proof of identity.
• Recruitment and application details, education and training information : This includes information contained in letters of application and CVs, previous employment background and references, technical skills, educational background, professional qualifications and registrations, training courses attended, language capabilities and other relevant skills, nationality and right to work.
• Assessment details : If we ask you to attend for interview (either in person or by telephone or video), we may generate information about you such as assessments or interview notes.
• Results of regulatory screening checks : If we make a conditional offer of employment, we will consider the results of these checks where permitted by local law.

2. How we use this information

We use the above information for the purpose of progressing applications and assessing the suitability of candidates for employment with Rent the Runway. Where you have given us permission, we also keep this information as part of our talent database so that we can contact you about current and future open positions at Rent the Runway.

By collecting and processing the above categories of personal data, Rent the Runway is pursuing its legitimate business interests in hiring suitable candidates and seeking assurances from previous employers and referees as to candidates work performance and reliability. It is also necessary in the legitimate interests of Rent the Runway to maintain a talented workforce and in your legitimate interests of ensuring that you are considered for future roles at Rent the Runway.

We also use the information to fulfil legal or regulatory requirements if necessary. For example, if we make a conditional offer of employment, we may be required to confirm the identity of our personnel and their right to work in a particular country under immigration and employment rules.

We may also be required to carry out pre-employment screening against global exclusion and sanction lists for the purposes of international and US export control regulations. To do this, we ask one of our service providers to search third party databases to ensure you are not on a sanction list.

When collecting your personal data is mandatory, this will be stated at the time of collection of the personal data. If you choose not to provide the mandatorily required personal data, this might affect your application.

3. How we share this information

Where necessary, and in accordance with the purposes set out in this Notice, your personal data will be shared internally with individuals involved in the hiring process and with other Rent the Runway group affiliates and/or third party service providers. These will include, for example, service providers who provide pre-employment screening services to us and other third party service providers who provide services on our behalf such as recruiters and our applicant tracking system provider.

When you use third-party apps, websites or other products integrated with our systems to apply for a role, they may collect information about you subject to their own terms and privacy policies.

4. How long will we retain your personal data?

Rent the Runway maintains appropriate technical and organisational measures to protect against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format.

If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment at Rent the Runway and for an extended period of time to comply with our legal obligations, to resolve disputes and to enforce our agreements.

If you are unsuccessful at any stage of the process, the information you have provided until that point will be retained for a period of 18 months so that we can comply with our legal obligations and resolve disputes. With your permission, your information will be retained for a further 2 years so that we can contact you about current and future open positions at Rent the Runway.

5. Data Transfers

Rent the Runway is a global business and we may disclose and transfer your personal data to persons or companies located outside the European Economic Area ( EEA ) for any of the purposes set out in this Notice. Some of these countries may not have the same levels of data protection or similar rules regulating government agency access to personal data as are present in the EEA. In these cases, we take steps to protect your personal data. Rent the Runway will typically transfer and disclose your information in compliance with the Standard Contractual Clauses approved by the European Commission. You can request a copy of the Standard Contractual Clauses by emailing [email protected].

6. How can you update your personal data and exercise your statutory rights?

Please make sure that your personal data is accurate and up to date, and please inform us of changes in a timely manner.

If you live in the EEA, with some limited exceptions, you may inquire about the personal data we maintain about you and exercise your rights to access, correct, export, and delete your personal data, including information contained in your employee file. In addition, when we process your personal data based on our legitimate interests (as set out above), you have a right to object to our processing of your personal data. If you would like to exercise any of these statutory rights, please contact [email protected] . You may also have a right to lodge a complaint with your local data protection authority.

You also have a right to obtain a copy of your information in an easily accessible format. In certain circumstances, you may also request us to transfer this some of information to third parties.

You have the right to withdraw your consent to our processing of your information at any time. Please email us at [email protected] should you wish to exercise this right.

7. Changes to this Notice

We may update this notice from time-to-time. We will take reasonable steps to notify you of any changes.

8. Contact us

If you have questions or suggestions about our personal data processing practices or if you would like to exercise your statutory rights, you can contact John-Paul Sukkar at [email protected].

This role requires an in-office presence in our Galway office, a minimum of 2 days a week. Can you meet this requirement? * Select...