Site Reliability Engineer - Hybrid - Paychex : Job Details

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

At Paychex, our cloud-based infrastructure solutions continue to grow and modernize as we expand our hybrid on-premises and cloud footprint. Candidates will be responsible for troubleshooting, building, configuring, and maintaining cloud technologies and platforms for all major cloud providers. They will create, maintain, and provide a cloud infrastructure framework inheriting business and operational standards, provide technical support during critical and non-critical business hours, and proactively identify and automate resolution to availability and performance failures throughout the environments. This position will expose the candidate to all server based operating systems (Linux, Windows) and cloud platforms including AWS, Azure, and GCP. It will require the development of skills to support, administer, and engineer hybrid on-premises datacenter and cloud solutions. The candidate will be exposed to Continuous Delivery concepts such as Version Control, Continuous Integration, Testing (smoke, sanity, regression), Automation, DevOps pipelines, and Orchestration to deliver and support IT applications at Paychex. Automation technologies including Jenkins, Terraform, Puppet, Ansible, Git, Artifactory, and many more are the means to achieve cloud platform's goals and objectives. Scripting languages (Bash, Powershell, Ruby, Python) are leveraged to extend features/functionality within our current toolsets and further our as a service capabilities. The candidate will leverage the latest technologies that Microsoft, Amazon, and Google offer that are critical to delivering Paychex's IT cloud infrastructure services. Candidates will participate in the control and maintenance of Paychex's critical certificate and PKI management platforms. The candidate will partner and collaborate with all facets of Paychex IT including Infrastructure, Security, Networking, Software Developers and Testers, Build and Release Engineers, Solution Leads, Scrum Masters, and many more.

Responsibilities

• Maintains an expert level understanding of the following areas:

• Amazon AWS, Microsoft Azure, Google Cloud Platform (GCP)

• Systems automation and deployment tools (Terraform, Ansible, Puppet)

• Linux and Windows Operating Systems o Networking and Storage principles

• Process Automation, DevOps, SDLC pipelines, and System Lifecycle management

• Certificate Management

• Participates and provides technical leadership on complex technical projects, or business issues. Collaborates with IT teams and customers on the following:

• Business requirement gathering and documentation

• Functional and process design development

• Proof of concept, or pilot initiatives o Automated infrastructure testing

• Technology and product testing

• Defines support procedures, SLA's, and restoration objectives in the event of a loss of service

• Responsible for the creation, maintenance, and support of infrastructure deployments for cloud systems and applications

• Responsible for identifying and presenting cloud solution improvements including cost, functionality, and resiliency

• Develops training paths and guides team in best practices

• Defines and establishes cloud infrastructure consumption standards and ensures compliance

• Manages and oversees code development for creation of complex terraform modules

• Responsible for 24x7x365 technical support. This includes acting as an on-call resource during non-business hours on a rotating basis, participating in Incident Response, Disaster Recovery, and Business Continuity testing or execution

• Full business understanding of critical application transactions and related configuration options

• Defines and establishes security and infrastructure compliance requirements

• Full understanding of cloud provider cost implications when enabling infrastructure solutions

• Partners with enterprise architecture to understands and recommend emerging cloud technologies and automation trends

Qualifications

• Bachelor's Degree in IT Related Field - Preferred

• 8 years of experience in Cloud experience, IT Systems and Administration and Process management, and DevOps experience.

• Teamwork Advanced - Required

• Communication Advanced - Required

• Amazon Web Services Advanced - Required

• Interpersonal Communications Intermediate - Required

• Microsoft Azure Advanced - Required

• Self-Motivation Advanced - Required

• Troubleshooting (Problem Solving) Advanced - Required

• Cloud Engineering Advanced - Required

• Bash (Scripting Language) Advanced - Required

• Google Cloud Platform (GCP) Intermediate - Required

• Hybrid Cloud Computing Intermediate - Required

• Linux Advanced - Required

• CI/CD Advanced - Required

• Cloud Infrastructure Advanced - Required

• Automation Advanced - Required

• Terraform Advanced - Required

• Scripting Intermediate - Required

• Resilience Advanced - Required

• Infrastructure as Code (IaC) Advanced - Required

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $107,100 - $168,300 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

• Act with uncompromising integrity.

• Provide outstanding service and build trusted relationships.

• Drive innovation in our products and services and continually improve our processes.

• Work in partnership and support each other.

• Be personally accountable and deliver on commitments.

• Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.

• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.