Site Manager - HealthyMD : Job Details

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Position Summary:

The Site Manager is responsible for the organization and oversight of one or more clinic locations. You will assume responsibility for the health clinics' overall success by supervising staff, setting targets, and ensuring that they are attained. Effective Site Managers are skilled in managing diverse operations. They have a strategic mindset and are excellent leaders. Excellent abilities in financial, logistics, and planning are also essential for the role.

Supervision:

The Site Manager works under the direct supervision of the Manager, Clinical Operations.

Essential Duties and Responsibilities:

• Manage clinic day-to-day operations, including resources, inventory, and affiliate sites.
• Supervise Patient Outreach Drivers and Case Managers/Medical Assistants to identify individuals at risk for STD/HIV infection.
• Demonstrate professional and interpersonal skills while interacting with clients and healthcare professionals.
• Ensure proper collection, storage, and hand-off of specimens.
• Responsible for the distribution of prescriptions delivered to clinics for patients.
• Audit cases to ensure Case Managers complete all required forms.
• Lead community screening events to identify at-risk individuals, which may occur outside regular hours.
• Formulate business development strategies for long-term success.
• Set standards and objectives for the clinic and related areas.
• Optimize and oversee operations for efficiency.
• Lead clinical team to achieve goals set by the Clinical Director.
• Ensure compliance with company policies and guidelines.
• Evaluate employee performance using key metrics.
• Report progress and issues to the Clinical Operations Manager.

Other Duties:

• Perform other duties as assigned by your supervisor.

Skills Requirements:

• Proficiency with Microsoft Office Suite, especially Word, Excel, PowerPoint, and Outlook.
• Working knowledge of EMR/EHR software.

Minimum Requirements:

• Bachelor of Science degree in Public Health or related field.
• At least 2 years of professional experience as a Site Manager or Facilities Manager, with experience possibly substituting for education.
• Knowledge of performance evaluation metrics and clinic operation standards.
• Excellent communication, organizational, and leadership skills.
• Strong business acumen and strategic thinking.
• Problem-solving skills.

Preferred Requirements:

• Master of Science degree in Public Health or related field.
• Over 5 years of experience as a Site Manager or Facilities Manager.
• Relevant certifications (e.g., Facilities Management).

Workplace Attributes:

• Represent the company positively and professionally.
• Participate fully as a team member and complete tasks timely.
• Treat all with dignity and respect.
• Maintain a professional demeanor and communication skills.
• Build and maintain professional relationships.
• Support a positive work environment and provide reasonable accommodations if needed.

Additional Information:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Project Management and IT
• Industry: Medical Practices

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