Shift Lead - Ritual Dispensary : Job Details

At Ritual, we work to help certified medical cannabis patients access high quality medicines. Our welcoming environment and experienced professionals spend time with our patients to help them select products to meet each patient's individual needs. It is in this spirit of holistic service that Ritual is looking for an organized, efficient, professional individual with excellent customer service skills, exceptional leadership capabilities, and proven retail management experience for the Retail Shift Lead position.

The Retail Shift Lead is responsible for assisting the leadership team with the needs and wellbeing of the staff and the business as it relates to the implementation of the mission, vision and values set forth by the management team. The Retail Shift Lead must lead the store in a fast paced and ever-changing working environment, while maintaining an eye for excellence.

The Retail Shift Lead is responsible for the daily operations of the Medical Marijuana Dispensary including but not limited to: strict adherence to compliance policies and laws, sales, cash handling processes, financial reporting, inventory management, customer service, regulatory compliance, patient communications, patient education, and patient information management, operating under the highest standards of professionalism.

The Retail Shift Lead reports directly to the Dispensary Manager.

RESPONSIBILITIES:

· Execute the mission, vision, values of Ritual Dispensary.

· Maintain strict adherence to regulatory requirements.

· Oversee the PCA's

· Work with the management team to oversee the Patient Consultant Team in all daily operations of the business.

· Ensure that inventory is kept in an orderly fashion and ensure that all packages are tracked appropriately per the POS system and state medical marijuana rules.

· Responsible for opening and closing the store

· Ensure compliance with daily, weekly and monthly audits and maintaining adequate records: purchase orders, insurance, audits, etc.

· Assist with staff education

· Promote and maintain a positive, productive culture.

· Assist with day-to-day financial oversight of the Dispensary.

Salary

Required Skills

· High School Degree or equivalent.

· Minimum 1+ years customer service/retail management/cannabis, hospitality or restaurant management experience.

· High energy and a passion for driving revenue.

· Strong interpersonal skills.

· Excellent customer service and rapport building skills.

· Recruiting and team development skills.

· Collaborates effectively with ownership, peers and other team members.

· Working knowledge of cannabis and paraphernalia.

· Working knowledge of Outlook, Excel and Google Spreadsheets.

· Reflect the values of the brand with integrity and respect for others. Be truthful, fair and trustworthy and demonstrate enthusiasm and passion for the brand.

· Maintains high ethical standards and a positive, professional demeanor.

Desired Skills

About Ritual Dispensary

At Ritual Dispensary, we believe in the power of cannabis to enhance lives, and we're committed to doing the right thing every step of the way. With a small but passionate team of 0-50 employees, we foster a culture of accountability and adaptability, ensuring that our customers receive the best possible experience. Our unique approach blends professionalism with a touch of humor, creating an inviting atmosphere where both staff and customers can thrive. Join us as we redefine the cannabis retail experience, where your contributions will make a real impact in a growing industry. We're looking for individuals who share our values and are eager to bring their skills to a team that values integrity, creativity, and a good laugh. If you're ready to be part of a dynamic and supportive environment, Ritual Dispensary is the place for you!

Benefits

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Equal opportunity employer